With a focus on the community of small businesses and consumers, Staples in Havertown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, several reported rude or unprofessional behavior from certain employees.
Store Condition
The store is generally described as clean and well-stocked, with a good selection of products.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance with various products and services.
Checkout Experience
Some customers experienced long wait times at checkout, indicating a need for more cashiers during busy periods.
EC
Empress Carter
5 days ago
4.0
Drove here for an Amazon return. Store was well stocked, and clean. Wait time was less than 10 minutes.
JB
Juliana Buth
Dec 11, 2025
2.0
I’d usually visit this location for my Amazon returns but the last few experiences with the associate near the Printing/UPS area left a bitter taste. I had four returns going through UPS and it would require him to scan a label four different times. By the third item, he huffs and puffs then asks me, “why do I have to return them here? You can’t return this to the store?” Well, no because this was bought online and if I wanted to go to the Amazon store, I would be there but Staples was more convenient at the time! It was during the evening and he seemed to be in the middle of a printing job before he started processing my return and he took his frustration out on me. But since then, he’s always had this nasty tone like he doesn’t want to be there and that’s when they started taking Amazon returns at the front of the store. It’s the guy who’s always working back there with the crooked box cut who has an attitude. Stopped coming here to drop off my Amazon returns because of his nasty attitude, like bro if you hate your job, get another one. Don’t take it out on me.
MK
Mary Kowalski
Oct 1, 2025
5.0
This is a great place to return Amazon purchases as well as to find a wide range of office supplies. I was blown away by the large selection of LEGO toys - who knew?
PD
Philly D.
Sep 25, 2025
5.0
The Staples Store located in the Manoa Shopping Center is simply tbe best! I always deal with Sue and she always takes good care of me. Thanks Staples!