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The UPS Store

4.7
(403 reviews)

Business Details

1250 Bethlehem Pike, Hatfield, PA
19440, United States
(215) 997-2212

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5007 in Hatfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 309 Plaza - Across From Hilltown Walmart.

Details

  • DeliveryNot available

Location

The UPS Store
1250 Bethlehem Pike, Hatfield, PA
19440, United States

Hours

Reviews

4.7
403 reviews
5 stars
363
4 stars
8
3 stars
2
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Noah and Payal, received high praise for their friendly, helpful, and efficient service, often going above and beyond to assist customers.

Efficiency

Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with the speed of their transactions.

Staff Friendliness

The overall atmosphere of the store was described as welcoming and friendly, with staff members consistently greeting customers with smiles and positive attitudes.

Mixed Experiences

While many reviews were positive, a few customers reported poor service or dissatisfaction with specific interactions, indicating some inconsistency in service quality.
  • MS
    Mark Slivjak
    today
    1.0
    Check everything if you decide to ship through this store. Despite having the written information in front of her, the person entering the shipping information reversed the 'to' and 'from' destinations. So I wound up paying to ship the package from the ups store in Hatfield...to my house in Hatfield. Didn't realize what had happened until I got an email from UPS letting me know when my package will be delivered to my house. Huh? Stupidest customer interaction that I can recall. Will never use this store again. Package was re-shipped via FedEx. I will post pictures if they try and refute what happened.
  • ML
    Michael A. Lopez
    2 days ago
    5.0
    Great friendly service
  • CM
    Construction Management
    Jan 17, 2026
    5.0
    I had the most pleasant experience at a UPS store which was very rare for me. First, the clerk Rayal Patel, greeted me in a very friendly demeanor, secondly she went out of her way to help me secure a return label and assured us with a confirmation in details. This by far is superb customer service! I highly recommended this particular UPS in Hatfield to do business.
  • PG
    Pat G
    Jan 17, 2026
    5.0
    Friendly staff. I was greeted as soon as I walked in the store by a gentleman and explained the nature of my visit. He immediately reached out to his colleague Payal. Payal Patel assisted me with my fingerprints for my new employment with an investment firm and she stood by my side and assisted me the entire time. The machine was not taking some of my prints but she was able to bypass the system. I have had my fingerprints done NUMEROUS times due to the nature of my industry and by far this was the quickest and most efficient. Payal you rock!!
  • SD
    SANJIV DEWAN
    Jan 15, 2026
    5.0
    Had gone for Livescan(finger prints). Ms. Patel was extremely patient and helpful. She even called the systems customer service when there was a glitch. ( A problem with my one finger). Very happy. I was referred here because another ups store could not complete the scanning. Ms. Patel, way to go. Thanks

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hatfield offer?

The UPS Store in Hatfield offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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