Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1425 Crooked Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
228 reviews
5 stars
53
4 stars
11
3 stars
4
2 stars
5
1 star
155
What are people saying?
AI-generated from recent customer reviews
Package Delays
Numerous customers reported significant delays in package processing and delivery, with many packages sitting for extended periods at the facility.
Customer Service Issues
Feedback highlighted a mix of customer service experiences, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Lost Packages
Several reviews mentioned lost packages, with customers expressing frustration over the inability to track or retrieve their items.
Inefficiency
Many customers described the facility as inefficient, citing slow service and poor management as contributing factors to their negative experiences.
Positive Employee Recognition
A few employees received commendations for their excellent service, indicating that there are some staff members who positively impact customer experiences.
AI
Alberto Izquierdo
Feb 5, 2026
5.0
The Harrisburg PA Package Sorting Center is a joke my package was scanned on January 27, 2026 and since then it's no where to be found. I guess they have thieves working there because almost every review I see from different people everybody is having the same issue. My suggestion is to get local news involved to see if they get to the bottom of the problems at this sorting center.
MH
Mr. Harry
Feb 1, 2026
5.0
This is where my letters go to when they’re processed.
MM
Meagan
Jan 29, 2026
1.0
Well a package I dropped off here has been squatting for a solid 3 days now. Printed label at kiosk and handed directly to a woman behind the counter.
At the post office I usually go to the employee scans the package when I hand it to them and it’s out the door same day or following morning at the latest.
CC
Christopher Eby (Chris)
Jan 28, 2026
1.0
I took off work early and took my family to apply for my kid's passports during walk in hours. When we got there the passport office was closed and I was told they closed early because they were short staffed. Don't waste your time coming here. It's worth it to drive farther to a post office that's better managed.
CC
Callie
Dec 21, 2025
1.0
HORRIBLE!! AVOIDE THIS LOCATION!!!
My packages are always held up here and over a week late getting to me. Once my packages leave the original post office I dont get any updates, just "in transit". This is hurting my business! As is, I have a customer who has been waiting for their product for over 2 months now. They are frustrated and I am getting pissed off. I try to run a honest buisness but this Location is destroying my reputation. Of course I can't get any kind of help as no one will answer phones or the automated line goes in circles.
This is NOT the first time.
Someone needs to do some serious investigating at this location and find out what the issue is.
Update:
I have ANOTHER package lost at this plant. This time I DO have a case worker from my local post office trying to track down my package. The PA office keeps giving her excuses. "Oh, it's somewhere in the plant. We don't know where."
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 1425 Crooked Hill Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, thousands of Post Offices, including this one, accept first-time U.S. passport applications and often provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Most locations require an appointment using the online scheduler for passport services, though some offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 1425 Crooked Hill Rd?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online application is available with instructions to complete your setup at the location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but hours may vary, so please check with this Post Office for specific access times.
Where is the nearest bus service if I need transportation to the USPS at 1425 Crooked Hill Rd?
First Student, Inc provides bus services nearby, which can help with your transportation needs to and from the Post Office.
What nearby places can I visit before or after my visit to the Post Office?
You might want to visit the Elmerton Ave Community Garden, a nearby botanical garden, or stop by Coffee Time coffee shop for refreshment.
Are there other postal services close to the 1425 Crooked Hill Rd location?
Yes, nearby postal facilities include Harrisburg Post Office, US Post Office 1425 Crooked Hill Rd, and USPS locations for additional services and convenience.
Can I find printing and graphic design services near the 1425 Crooked Hill Rd Post Office?
Yes, Graphtech offers printing services and professional graphic design nearby which can complement your mailing or packaging needs.
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