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Visit your local Post Office™ at 1425 Crooked Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays in package deliveries, with many packages sitting at the facility for extended periods without updates.
Customer Service Issues
Feedback highlighted a mix of customer service experiences, with some employees being praised for their helpfulness while others were described as rude and unprofessional.
Lost Packages
Several reviews mentioned lost packages and difficulties in tracking them, leading to frustration and claims of potential theft.
Inefficiency
Many customers expressed dissatisfaction with the overall efficiency of the facility, citing slow service and poor handling of mail.
JJ
Jtkenya
Dec 21, 2025
1.0
HORRIBLE!! AVOIDE THIS LOCATION!!!
My packages are always held up here and over a week late getting to me. Once my packages leave the original post office I dont get any updates, just "in transit". This is hurting my business! As is, I have a customer who has been waiting for their product for over 2 months now. They are frustrated and I am getting pissed off. I try to run a honest buisness but this Location is destroying my reputation. Of course I can't get any kind of help as no one will answer phones or the automated line goes in circles.
This is NOT the first time.
Someone needs to do some serious investigating at this location and find out what the issue is.
Update:
I have ANOTHER package lost at this plant. This time I DO have a case worker from my local post office trying to track down my package. The PA office keeps giving her excuses. "Oh, it's somewhere in the plant. We don't know where."
VD
Vasia Dmytriuk
Dec 18, 2025
5.0
Matthew works here, he is a very good worker and a good person, he always helps me and I am very pleased, I thank you for this, my friend!!!
BR
Black Movie Recap
Dec 18, 2025
1.0
The female employee with brown braids who was seated at the first window was extremely rude and unprofessional.
Fortunately, the gentleman seated next to her demonstrated excellent customer service. He apologized for her behavior and was courteous and helpful throughout the interaction. He is always a pleasure to do business with.
I felt it was important to submit this, as professionalism and respectful communication are essential when interacting with customers.
DD
De De
Dec 10, 2025
1.0
Do not go there for passport service. Rude staff. Extremely rude. Staff do not know the fees at all. I came in with correct fees, as printed from the US Dept of State website, and the clerk did not even look at them and requested new fees. Charged everything upfront and THEN asks whether we wanted it expedited. That was the whole point of our initial check amount!!! And then to say they already charged us (without authorization) so we can't take our forms back to go somewhere else. To add to that, the clerk was visibly upset about our BABY who wasn't able to sit still for the picture she claimed we had to retake and ended up not using that photo but using the one we brought in AND to still charge us for that. Since she had charged everything already up front.
Never would go back for any type of service. Very upsetting experience.
JH
Jennifer Hautle
Dec 3, 2025
5.0
There's a friendly worker at the bulk mail department, willing to help unload your mail trays.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 1425 Crooked Hill Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, thousands of Post Offices, including this one, accept first-time U.S. passport applications and often provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Most locations require an appointment using the online scheduler for passport services, though some offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 1425 Crooked Hill Rd?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online application is available with instructions to complete your setup at the location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but hours may vary, so please check with this Post Office for specific access times.
Where is the nearest bus service if I need transportation to the USPS at 1425 Crooked Hill Rd?
First Student, Inc provides bus services nearby, which can help with your transportation needs to and from the Post Office.
What nearby places can I visit before or after my visit to the Post Office?
You might want to visit the Elmerton Ave Community Garden, a nearby botanical garden, or stop by Coffee Time coffee shop for refreshment.
Are there other postal services close to the 1425 Crooked Hill Rd location?
Yes, nearby postal facilities include Harrisburg Post Office, US Post Office 1425 Crooked Hill Rd, and USPS locations for additional services and convenience.
Can I find printing and graphic design services near the 1425 Crooked Hill Rd Post Office?
Yes, Graphtech offers printing services and professional graphic design nearby which can complement your mailing or packaging needs.