Brand Certified
United States Postal Service
2.0(169 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5901 Jonestown Rd, Harrisburg, PA
17112, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5901 Jonestown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
169 reviews
5 stars
30
4 stars
11
3 stars
8
2 stars
8
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service and long wait times, often with only one clerk available to assist.
Staff Attitude
While some staff were praised for being friendly and helpful, many reviews highlighted rude and unprofessional behavior from certain employees.
Package Handling
Numerous complaints were made about lost or misdelivered packages, with customers expressing frustration over the lack of accountability.
Understaffing Issues
Many reviews indicated that the post office is frequently understaffed, leading to long lines and inadequate service.
Customer Service
Overall, customer service was described as poor, with difficulties in reaching staff by phone and resolving issues.
- MMMichelleFeb 24, 20261.0Terribly slow service
- EBEdward M. BowersFeb 17, 20264.0Mail carrier needs to be more specific what parcel box where he put your package I finally found the package and the supervisor never did my phone call.
- MCMc CromFeb 3, 20264.0Employees are always pleasant. The rail for waiting in line to the counter needs an arrow or two to make it clearer for first timers at this post office.
- BPB PJan 3, 20261.0this is the worst post office ever. arrived saturday afternoon and the line was out the door with only one clerk working. left and came back an hour later and the line was just as long with the same clerk by herself. no customer service ever! not at all the clerk’s issue this is the same post office that delivers to my home and has lost packages on 2 occasions
- CMChris MinichelloDec 22, 20251.0When I got to the post office I thought I was going to be in and out. Instead, the line was slow because there was a bald w hite guy with a beard and tattoos who barely worked talking to his friend and only one old cranky b lack woman at the counter who's clearly worked there too long and wasn't helpful. There weren't even that many people showing up. Nobody else wants to work during the holidays but that still shouldn't be an excuse for the poor service this post office provided.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 5901 Jonestown Rd?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the USPS online scheduler; limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 4:00 PM; closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online or in person by bringing two valid IDs and a completed application to the location.
Is after-hours access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 PO Box lobby access, but hours can vary. Please check with this specific Post Office for details.
What nearby services can I visit along with the USPS at 5901 Jonestown Rd?
Nearby you can find JT Dorsey Foundation for sports activities, Tres Chic Hair Designs & Day Spa for beauty services, and Super Value Center for shopping needs.
Are there any nearby dining options close to the USPS location?
Yes, Soup Guy offers American cuisine and is located near the USPS for a convenient meal before or after your visit.
Which nearby places offer services for families and children near the USPS?
Charlton Preschool and Spot Children's Fitness provide educational and fitness programs close to the Post Office location.
How can I find the location and contact the United States Postal Service at 5901 Jonestown Rd?
The USPS at 5901 Jonestown Rd, Harrisburg, PA 17112 can be reached at +1 717-545-8680. Visit their website for more details and services.
Brand Certified Facts from United States Postal Service
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