Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5120 Derry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
191 reviews
5 stars
28
4 stars
11
3 stars
11
2 stars
9
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful responses, and a lack of phone support.
Efficiency
Customers frequently mentioned long wait times, understaffing, and inconsistent hours, leading to frustration with service availability.
Mail Delivery Issues
Many customers reported problems with mail delivery, including misdelivered mail, missing packages, and delays in receiving important documents.
Staff Attitude
Several reviews noted a negative attitude from staff members, contributing to a poor customer experience.
- KJKenneth Bretz JrDec 19, 20251.0No one picks up the phone. Why? Mail in my apartment complex delivered to the wrong address by mail carrier. He did not check the name or the address. I put a sticky note in the mailbox for him with the same info. So, what does he do? He puts today's mail on top of my sticky note and leaves it. How hard is it to do your job? Apparently very hard.
- CHCharles HutsonNov 11, 20255.0I love the entire staff
- EPElias PepitoOct 4, 20255.0Great service. No issues!
- SSSteve SchnellSep 30, 20255.0We stopped in to get our key for our mailbox. Sharon helped us out. Most personable employee we have ever dealt with. Loved the small talk and the welcoming we received.
- THT HJan 18, 20253.0I need my mailbox fixed.. names of the maintenance man in the complex must fix it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5120 Derry St, Harrisburg?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and find packing supplies.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services here?
Most locations with passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
How much does it cost to have a passport photo taken at this location?
The fee for a passport photo at USPS is $15.
Is it possible to get a PO Box at the 5120 Derry St Post Office?
Yes, you can apply for a PO Box online or in person. Online reservations can be made at the USPS website, with instructions to complete setup in person.
Are the PO Boxes at this USPS location accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with this Post Office for specifics.
What are the operating hours of the USPS at 5120 Derry St?
The Post Office is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 8:00 AM to 2:00 PM, and is closed on Sundays.
Where can I find nearby dining options around the USPS at 5120 Derry St?
Nearby, there are several dining options including The Promenade Family Restaurant, Promenade Family Dining, and Pho Kim's Vietnamese Restaurant, perfect for meals before or after your visit.
Are there financial services near the USPS location at 5120 Derry St?
Yes, Blue Chip Federal Credit Union and Western Union are nearby, offering credit union services and money transfers if you need financial assistance when visiting the Post Office.
How can nearby transit or local points of interest help me access the USPS at 5120 Derry St?
While specific transit stations aren't listed, the presence of multiple nearby businesses and services such as grocery stores and restaurants makes the area accessible. You can plan to combine errands or visits when coming to the Post Office.