Brand Certified
United States Postal Service
1.9(196 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5120 Derry St, Harrisburg, PA
17111, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5120 Derry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
196 reviews
5 stars
29
4 stars
11
3 stars
11
2 stars
10
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff.
Operational Issues
Frequent complaints about the post office being closed during posted hours and long wait times due to understaffing.
Delivery Problems
Numerous reviews highlighted issues with mail delivery, including lost packages and incorrect mail being delivered.
Staff Performance
While some customers praised individual staff members for their helpfulness, many others criticized the overall performance and efficiency of the staff.
- MLMelissa LabrousseFeb 20, 20261.0I mailed a package to Florida on January 16, 2026, and it has still not been delivered. The tracking has not updated, and I have not received any clear information about what happened to my package. I am very disappointed with the lack of communication and resolution. I would appreciate immediate assistance in locating my package or issuing a refund if it is officially lost.
- AEAndrew EmrichFeb 11, 20265.0Both employees I spoke to were very helpful.
- JCJessica CasianoFeb 7, 20261.0Went to post office location on Derry and they suppose be closed at 2pm and it 12:38 and they were closed Saturday Jan 7 2026. I drove 10 min just get there in time. Please update hours or review why the post office closed early. Waste of my time!
- ALAmanda L.Feb 3, 20261.0They randomly close when their hours say otherwise. Super unreliable and unprofessional.
- KJKenneth Bretz JrDec 19, 20251.0No one picks up the phone. Why? Mail in my apartment complex delivered to the wrong address by mail carrier. He did not check the name or the address. I put a sticky note in the mailbox for him with the same info. So, what does he do? He puts today's mail on top of my sticky note and leaves it. How hard is it to do your job? Apparently very hard.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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