The UPS Store

2.8
175 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0918 in Harrisburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Union Square Shopping Center At Union Deposit Road Exit Off I-83.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
3915 Union Deposit Rd, Harrisburg, PA
17109, United States

Hours

Reviews

2.8
175 reviews
5 stars
70
4 stars
7
3 stars
4
2 stars
10
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpfulness, rudeness, and lack of knowledge among staff.

Efficiency

Some customers praised the speed of service, while others experienced long wait times and inefficiencies, particularly with notary services and package handling.

Staff Knowledge

Numerous reviews highlighted a lack of training and knowledge among employees, leading to confusion and frustration for customers.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior and failure to address customer complaints effectively.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
  • VB
    Vardhan Bajpai
    Dec 28, 2025
    5.0
    Awesome place
  • DD
    danbuter
    Dec 17, 2025
    5.0
    In and out in two minutes. Nice people, fast working.
  • PC
    Patrick Cunagin
    Sep 21, 2025
    5.0
    Nice and helpful people
  • AF
    Angela Forbush
    Sep 13, 2025
    1.0
    I would give no stars if i could. This company has become ridiculously overpriced. I have completely stopped utilizing UPS stores and only use the post office or FedEx only. Everyone who works at this store is super un-knowledgable, it always takes 2 to 3 people behind the counter to to get a question answered because they don't speak English. And the one thing I always loved before these new people started ruining this facility was I could take my Styrofoam there to be reused. Recently I took my bubble wrap and Styrofoam to be recycled/reused. It took 3 people to understand what i was asking "if they could take it" until finally the person in charge snickered as if recycling/reusing these items was completely beneath him/ then. I won't be back, ever
  • BM
    Bryden McCurdy
    Sep 11, 2025
    5.0
    The new management is awesome. I went in for a notarization and was greeted warmly and was in and out quickly. Please give this new management a chance!!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Harrisburg offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.