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Staples

3.7
(100 reviews)

Business Details

(717) 561-6010

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Harrisburg, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4203 Union Deposit Rd, Harrisburg, PA
17111, United States

Hours

Reviews

3.7
100 reviews
5 stars
55
4 stars
12
3 stars
3
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and lack of assistance.

Pricing

Customers find prices to be high compared to competitors like Amazon, with some expressing frustration over perceived value.

Store Experience

The store's cleanliness and organization receive positive remarks, but there are complaints about long wait times and poor handling of online orders.

Product Availability

Customers report issues with stock levels, noting that some items are frequently out of stock.
  • KM
    Keith Murray
    Feb 10, 2026
    5.0
    Staples employees are knowledgeable and are very helpful in finding things in the store.
  • TS
    Tea Swartz
    Feb 9, 2026
    5.0
    I like staples the guy in the printing department was great he had on a Aztec print hoodie I loved. But he knew his job and was happy to help and great personality and he deserves a raise. He is patient and willing to help all customers no matter how busy he is acknowledging everyone is great customer service and he has integrity you need to keep him. He did a great job
  • CG
    Cameron G
    Jan 6, 2026
    1.0
    I went in to get a coil spiral binding for a Calendar I made my friend for Christmas. The calendar was already printed and trimmed. All I needed was holes punched and a binding put through 12 sheets of paper. The employee told me it would be TWENTY DOLLARS. I couldn’t believe it. I ended up just buying a handheld machine to do it myself from Amazon for $25. They even sell professional grade ones for like $60. People wonder why everyone stopped shopping at stores and started buying things on Amazon these days. This is why. To be clear, the employee was friendly, apologetic, and understanding. This is not an issue with her. This is a Staples issue. Shame on you for making things unaffordable. It will be your company’s downfall.
  • HH
    heather haring
    Jan 4, 2026
    1.0
    This is my second time here to return something the Amazon drop off. The same young lady there is completely rude and obviously doesn’t want to be there. She makes it more than known. The gentleman before me tried to speak to her with a good day and she totally ignored him. Had the meanest look on her face. The young girl at the register told her to smile and she said only when I’m outta here. I went next I tried to say hello and she again just ignored me and mean mugged it. Look, I get working in retail can be lousy at times BUT to treat people like trash because you don’t want to be there is disgusting and completely disrespectful. Management really needs to talk to this young lady and she needs to be more respectful. Both times I’ve been there and both times this person is miserable. I don’t want to get anyone terminated from their job but this is unexceptionable.
  • DS
    Daryl Shepherd
    Nov 14, 2025
    5.0
    Great experience. Staff was helpful and upbeat. Fast service.

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