Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5167 in Hanover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Grandview Plaza Shopping Center Behind Rutter's Gas Station.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
173 reviews
5 stars
60
4 stars
10
3 stars
4
2 stars
5
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise friendly and helpful staff, others report rude and unprofessional behavior from certain employees.
Management Changes
Recent management changes have led to improvements in service and staff attitude, with many customers noting a positive shift.
Operational Issues
Customers frequently mention problems with communication regarding services offered, such as notary services and signage, leading to confusion and dissatisfaction.
Store Hours
There are complaints about inaccurate store hours listed online, causing frustration for customers who arrive expecting the store to be open.
Overall Experience
While some customers have had positive experiences, a significant number express dissatisfaction with the service, particularly citing rudeness and unprofessionalism from staff.
- MBMichael Burnham5 days ago5.0Good experiences. Good hours.
- JCJudy ClinganSep 16, 20255.0Great customer service
- SRSteven RSep 8, 20255.0So much better with the new management! Thank you.
- KIKit ImwoldJul 22, 20251.0Asked the clerk 5 times if he could make yard signs. Confirmed multiple times that he could, just to print out a bunch of paper the size of signs and tell me they don’t sell actual yard signs. (For reference, other locations do sell actual signs and offer templates for said signs, which further adds to the confusion) I don’t know why communication was so poor, but for future reference, if someone asks if you can make signs, you should probably say “no, we only sell printouts for signs.” Out of pure frustration I paid the 10$ for the pieces of paper, knowing it was already printed and the cost of the ink was already a factor. If you’re looking for any signage I would avoid. Other UPS stores are fully equipped to deal with these types of request
- CBCheryl BrownJul 18, 20251.0Scheduled online notary @9:30am waited in line to find notary not there until noon. Not good. We were taken right away at Parcel Plus about a mile away no line 5.00 fee.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Hanover offer?
The UPS Store in Hanover offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the opening hours for The UPS Store in Hanover on weekdays?
The UPS Store is open from 8:00 AM to 6:30 PM Monday through Friday.
Is The UPS Store in Hanover open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store in Hanover located?
The UPS Store is located at 1418 Baltimore St, Ste 12, Hanover, PA 17331, inside Grandview Plaza Shopping Center behind Rutter's Gas Station.
What payment options are accepted at The UPS Store in Hanover?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Hanover offer mailbox rental services?
Yes, mailbox rental services are available for your mail and packages.
Are there any holiday closures for The UPS Store in Hanover?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. Hours on other holidays may vary.
What nearby restaurants can I visit before or after my trip to The UPS Store in Hanover?
You can visit The Avalon Ale House (American bar and restaurant), Full Moon Japanese Restaurant, Bill Bateman's Bistro (American restaurant), Genova's To Go (Italian), Hong Kong Seafood Restaurant (Chinese), and SNOWFOX.
Are there any nearby places where I can get shredding services other than The UPS Store?
Yes, Shred Nations nearby also offers shredding services and professional assistance.
If I need IT services or computer repair near The UPS Store, where should I go?
CloudNett is nearby and provides IT services, computer repair, web design, and internet service provider services.