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United States Postal Service

4.1
(36 reviews)

Business Details

1202 Elk St, Franklin, PA
16323, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1202 Elk St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1202 Elk St, Franklin, PA
16323, United States

Hours

Reviews

4.1
36 reviews
5 stars
27
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • LH
    Laura Snow Hawkins
    Feb 5, 2026
    5.0
    The Customer Service and care here is extraordinary! The staff (Mike and Jessica) were quick to respond when I had an issue with forwarding mail. I also love the fun things they do around the post office (snowmen, reindeer made of postal boxes, etc.) that make me laugh and feel welcomed.
  • LV
    Laura Vath
    Dec 10, 2025
    5.0
    It's the post office
  • PT
    Paulette Thelen
    Nov 21, 2025
    5.0
    USPS Franklin Pennsylvania provides excellent service. They have assisted me with several items that I have needed to set up as a new resident. I appreciated the support and friendly service they provided. Jessica greatly supported me.
  • MW
    Mario Williams
    Oct 30, 2025
    5.0
    They are the best..... I am going cry when Nicole leaves.. can we bargain something? I'm not gonna wanna send mail if she's gone
  • UU
    UnderGroundGoods
    Sep 6, 2025
    1.0
    Brandy is one of the rudest people I have ever met. She has repeatedly changed package weights and sizes to charge us more money after we’ve already paid for labels. She has directly attacked and impacted our online business. Everyone else at this post office is amazing especially Jess, Nicole, and the new girl. But brandy shouldn’t be aloud to work with the public. I have tried many times to file a complaint down there and the post master REFUSES to give us the form. He’s protecting her when she’s a person that should not be working with the public.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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