United States Postal Service

4.0
33 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1202 Elk St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1202 Elk St, Franklin, PA
16323, United States

Hours

Reviews

4.0
33 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • PT
    Paulette Thelen
    3 days ago
    5.0
    USPS Franklin Pennsylvania provides excellent service. They have assisted me with several items that I have needed to set up as a new resident. I appreciated the support and friendly service they provided. Jessica greatly supported me.
  • MW
    Mario Williams
    Oct 30, 2025
    5.0
    They are the best..... I am going cry when Nicole leaves.. can we bargain something? I'm not gonna wanna send mail if she's gone
  • UU
    UnderGroundGoods
    Sep 6, 2025
    1.0
    Brandy is one of the rudest people I have ever met. She has repeatedly changed package weights and sizes to charge us more money after we’ve already paid for labels. She has directly attacked and impacted our online business. Everyone else at this post office is amazing especially Jess, Nicole, and the new girl. But brandy shouldn’t be aloud to work with the public. I have tried many times to file a complaint down there and the post master REFUSES to give us the form. He’s protecting her when she’s a person that should not be working with the public.
  • TR
    Tami Rial
    Aug 21, 2025
    5.0
    All employees at the Franklin, PA are the best, cheerful and very helpful! Gone to other Post offices and this one is the best!
  • SA
    Shane Anthony
    Jan 10, 2022
    1.0
    Mailed packages two times to same place first time took 4 days as supposed to take 1\2 business days second time paid for overnight express 1 day money back guarantee and still haven’t left it’s been 3 days and no info they claim it’s not there but it haven’t showed up anywhere else

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.