United States Postal Service

2.8
52 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 275 E Street Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
275 E Street Rd, Feasterville Trevose, PA
19053, United States

Hours

Reviews

2.8
52 reviews
5 stars
19
4 stars
3
3 stars
3
2 stars
2
1 star
25
  • DA
    Deborah Arthur
    Dec 17, 2025
    1.0
    When I walked in, I immediately smelled something like raw sewage. Then I just casually mention to the African American woman that there's a strange smell in there. She was standing about 10 ft away from me and said I don't like smoky smell (I'm down to 10 cigarettes a day..I'm trying to quit), but I am the customer! I would've never gotten away with insulting a customer or client at ANY job I've ever had! Before that as I was walking up to ask her a question, she just walked away..no "ill be right back ma'am " or anything like that. The other man was busy. This was today at about 5pm. I could have gotten personal too but 1. I'm a nice person and 2. I would never insult anyone due to race, religion, etc. There are good people and bad people of every color. I've known and loved many people of many different cultures. I could have said something derogatory about her in many forms. I would like the person in charge of this post office to please contact me. That's how offended I was even though I walked in and acted and spoke in a kind manner as I always do (even after she walked in the back as I was approaching the counter).
  • ND
    Noah Downs
    Oct 20, 2025
    1.0
    Had an absolutely wild interaction with the woman who works there. She was talking at full volume with her friend on a call through an earpiece, so I couldn’t tell when she was speaking to me or the person on the phone. When it came time to do the review on the touchscreen, I said, “I guess I’ll give you a good review,” and she snapped back, “You’re not doing anything for me, it’s for the store.” Then, right in front of me, she started mocking me to her friend while I was trying to pay. She looked crazy like she was talking to herself,and I guess I’m the crazy one for going back to that store.
  • AR
    Alex Rudaskov
    Oct 11, 2025
    5.0
    Always friendly and prompt service!
  • SA
    Sameer Algarawy
    Aug 5, 2025
    1.0
    The Worst USPS Experience I've Ever Had – Truly Disappointing I visited this USPS office today and had one of the most frustrating and disappointing experiences I’ve ever encountered with postal services. What I experienced was a combination of unprofessional conduct, unnecessary delays, and extremely poor customer service. The staff showed little to no courtesy, and I felt more like a burden than a customer. There was no willingness to assist, no empathy, and no professionalism whatsoever. Because this happened today, I urge USPS management to review the schedule and identify which employee was handling customers at that time. This could help hold the responsible staff member accountable and prevent future incidents. From an organization like USPS, I expected a much higher standard of service. Instead, I left the office not just disappointed — but genuinely upset. In the future, I’ll gladly drive an extra hour if needed just to avoid dealing with this office again. I will not return. I sincerely hope USPS takes this seriously and invests in proper staff training. Customers deserve respect, professionalism, and efficient service.
  • SS
    Shaimaa Samo
    Aug 5, 2025
    1.0
    Today 08/05 I visted this usps office and if I were able to give this below zero stars I would, the service is absolutely trash the employees are not helpfule at all and act like they are being forced to watch paint dry, and it's not a coincidence that this happened, every time I go there to return anything the same trash happens, I would rather just keep the item and pay 10x it's price instead of returning something here any day of the week. I would never recommend this place to anyone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.