Staples

Reviews

• NM

  Nicholas Matt

  2 days ago
  5.0
  I was having issues printing something for a very important presentation. Rukyia was super friendly and helpful and took the time to print professional looking documents. Really appreciate her.
• MB

  Marianne Boyle

  2 days ago
  2.0
  Customer service representative was quite rude.
• CF

  Christine facenda

  6 days ago
  1.0
  Staples the worst CUSTOMER SERVICE EVER…. Managers sitting there cashier ringing me up says put ur PIN number in no hello, no how r u, nothing .. when I said something she laughed .. what kind of business are u running DOSNT MATTER THE STORE YOUR CUSTOMER SERVICE SUCKS … it’s the older white lady, working customer service at this time as a register what a joke of an associate !!!
• TT

  Taras Tatarskyy

  Feb 23, 2026
  1.0
  I placed an online order for a laptop with in-store pickup. The order was accepted, the status showed “Processing,” and the charge was authorized on my card. I even called customer support and was told the item would be available on February 25 and that I could come pick it up. I waited two days. Then the order was suddenly cancelled without any clear explanation. In my account it now shows $0.00 and “Cancelled.” The email just says they “need additional information,” but no one contacts you, no one asks for verification, nothing. This is not about the money — it’s about time and basic respect for customers. If your fraud system cancels orders, at least: • provide a clear reason, • give customers a chance to verify their identity, • don’t leave people waiting for two days with no real communication. Very poor communication and zero transparency. After this experience, I have very little trust in Staples’ online ordering system.
• DO

  Dorothy O

  Feb 8, 2026
  4.0
  Would give 5 stars if they would actually open in the morning. Other area Staples are open but this location opens late on weekends. The print department though is awesome.