The UPS Store

3.6
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0754 in Exton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heritage Shopping Center At Route 100 And Route 113.

Details

  • DeliveryNot available

Location

The UPS Store
64 E Uwchlan Ave, Exton, PA
19341, United States

Hours

Reviews

3.6
151 reviews
5 stars
91
4 stars
3
3 stars
4
2 stars
5
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Kelly, Steve, and Anthony for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, even during busy periods.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding printing and packaging costs, which some felt were excessive.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude staff and unprofessional behavior from certain employees.

Convenience

The location is appreciated for its accessibility and ease of use for tasks like Amazon returns, although some customers reported issues with staffing and availability.
  • MB
    Matthew Breidenstein
    Nov 7, 2025
    1.0
    Terrible customer service. I stopped by to drop off a package and only needed two small pieces of tape…not to tape up the whole box, just to secure one small spot. The staff said they could give me one “courtesy” piece but that I’d have to buy a full roll for the second. I’ve never had that happen at any other UPS or USPS nearby. Definitely won’t be coming back.
  • VD
    Valerie Deaton
    Oct 9, 2025
    5.0
    Brooke P was a tremendous help in mailing a HUGE package! I was mailing a collapsible bathtub and her suggestions and recommendations save me money and time. The package arrived on time and in perfect condition. THANK YOU BROOKE P!!
  • MR
    Marcus Rex
    Oct 3, 2025
    1.0
    Charging $5 for printing their own UPS shipping label.
  • AR
    Andrew R
    Aug 13, 2025
    5.0
    Always a nice experience at the UPS store on 113 near 100. Steve is a credit to UPS and makes you feel welcomed when you arrive!
  • DL
    Darren L
    Aug 6, 2025
    5.0
    This is by far the best UPS location I’ve used. Excellent customer service from the folks who work here. They’ve helped me time and time again from when I had issues returning a Fios router to Verizon to just today when I forgot to erase a phone and had to double back before it shipped out. Thanks!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Exton offer?

The UPS Store #0754 in Exton offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.