Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0754 in Exton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heritage Shopping Center At Route 100 And Route 113.
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, several reviews highlighted instances of poor service and unprofessional behavior.
Efficiency
Many customers appreciated the quick and efficient service, noting minimal wait times and fast processing of packages.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for packaging and printing services, which some customers felt were excessive.
Staff Performance
Specific employees received high praise for their helpfulness and professionalism, particularly Steve and Kelly, while other staff members were criticized for their attitude and service.
Store Operations
There were complaints about inconsistent store hours and understaffing, leading to longer wait times during busy periods.
JF
Jena Freeth
6 days ago
5.0
I go to this store all the time and usually have great service. Right before Christmas I went and had EXCELLENT service. I went in with the intention of buying a few things to pack my own box in my car and come back. Steve who helped me realized what I was doing and told me about their service to completely pack it for me. He was SO helpful and SUPER kind. Especially with it being busy, they all did a great job of getting everyone helped.
CB
Chris Bergan
Jan 3, 2026
5.0
While at the Exton location, I was greeted promptly and politely by Brooke. She had a lot of patience working with me, as I had a lot of questions. Would definitely recommend. A+ service.
LW
Lisa Williams
Jan 3, 2026
5.0
Last week during the busiest time of the year for shipping stores, I went into the Exton UPS store to ship a package. I was greeted with nothing but friendly faces! Brooke P. was extremely knowledgeable and helpful. I had witnessed a customer before me being extremely rude to the employees who were trying to help them (which unfortunately these employees deal with customers like this all day everyday). These employees are following the rules of their employer and just because a customer doesn’t agree with the way things are done, they explode and throw temper tantrums on these workers and then they jump on Google and write a bad review about the employee and the store .. although they neglect to acknowledge their own negative behavior that was tolerated for ten minutes straight before the employee finally had to set them straight ! The ups store employees deserve huge accolades for what they tolerate on a daily basis. Especially during the height of shipping season. Happy new year to all UPS store employees. Keep up the good work !!
MM
Mimi Macri
Dec 23, 2025
2.0
My normal UPS Store was closed and I wanted to get my packages mailed. Went to this store, but never again! Charged me $19 to “repackage” my gift! Then my second package got sent back to me because they used the wrong city! Terrible customer service.
JM
Jim Mason
Dec 19, 2025
5.0
I took my wife to this store last night, heres the events of the last 7 minutes she experienced before closing time;
Greeted by happy, polite professional employees.
Anthony was efficient and effective processing her package while the UPS driver was there, ensuring driver would leave with her package. In and out quickly, pleasant experience overall!
She loves the pens too!
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Exton offer?
The UPS Store #0754 in Exton offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store in Exton?
Monday to Friday the store is open from 8:00 AM to 7:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store open on holidays?
The store is closed on Thanksgiving, Christmas, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. On Veterans Day and the day after Thanksgiving, regular hours apply.
What payment options are accepted at The UPS Store?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store in Exton?
Yes, mailbox rental and mailbox services are available for your mail and packages.
How can I contact The UPS Store in Exton?
You can call them at +1 610-524-8722 or email store0754@theupsstore.com.
Where is The UPS Store located?
It is located at 64 E Uwchlan Ave, Exton, PA 19341, at the Heritage Shopping Center near Routes 100 and 113.
What nearby places can I visit before or after using The UPS Store services?
Nearby places include Heritage Center shopping plaza, Ron's Original Bar & Grille restaurant, and Cookies by Design bakery.
Are there other shredding services close to The UPS Store?
Yes, Shred Nations is a nearby shredding service you can consider for document destruction needs.
How can nearby transit or local businesses assist in reaching The UPS Store?
While specific transit stations aren't listed, landmarks like Heritage Center and nearby businesses such as Sport Clips Haircuts and Parkway Dry Cleaners can help you locate The UPS Store within the shopping center area.