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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2108 E 38th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
123 reviews
5 stars
43
4 stars
7
3 stars
2
2 stars
3
1 star
68
- BRBrian RoseDec 17, 20251.0Need to talk to a live person and it won’t transfer me over
- D6DurtyDeeds 69Dec 9, 20255.0I was skeptical walking in here seeing other reviews. But I have to give credit where credit is due. I had a pleasant experience. I had a package that needed a signature and missed the delivery. So I went here to sign and pick up the package. I simply gave the woman my ID, and she found my package based on my name. No issues, and everyone was polite. This was on a Tuesday at around 4:30pm. I was in and out in no time.
- CBCharles BeiterNov 29, 20251.0There is no wonder the USPS is tanking with the way they run things. Absolutely incompetent, can't even read an address with numbers. Especially in Erie, PA. To simply send a letter across town it has to go to Pittsburgh first then return because that's efficient. I have Informed Delivery so I get emails daily about what to expect. Like clockwork, I was expecting an insurance card that I very desperately need so I can update things. I got the email saying it should be there per Informed Delivery. Nope. Instead I get junk mail for my neighbor downstairs. Another day goes by.... Nope. But, I got my next door neighbor's mail! I hope it was anything important because it went straight in the trash. You know, federal offense and all opening other people's mail. Kinda like the time I got a letter clearly addressed to East 25th St. but had the same house number as me on East 24th St. so I got it instead. I didn't think USPS delivery folks couldn't read but they clearly can't decipher an address in 2025. Good thing I didn't rip that letter in half as I ended up hand-delivering it to the right address on East 25th. St. Turns out it was a temporary U.S. Passport document for a tenth month old infant. They had been waiting desperately for it for weeks but I had it the whole time thinking it was junk mail. They were going to a wedding out of the country and couldn't leave without that document. See what I'm getting at here? Or, like the time my license was suspended over an old fine but the letter was never forwarded to my new address. Even though I had been receiving other mail for months with my forwarded address. Wasn't until I got pulled over and nearly arrested that I found out. In the last couple days I've gotten my next door neighbor's mail, the neighbor in the other apartment's mail but the one piece of mail I've been waiting for going on two weeks now... Nowhere to be had. Absolutely can not rely on the USPS for anything... Especially when you're getting mail that's clearly the wrong street, wrong house number but yet you still get in your mailbox.
- LCLawrence ChenNov 18, 20251.0To Customer Relations, I am writing to express my outrage regarding my experience with your service, specifically tracking number [Tracking Number]. The entire experience has been a disaster from start to finish. Delivery Failure: After a missed attempt on Friday, you failed to deliver on the rescheduled Saturday. I was forced to come to the depot on Tuesday because your team could not fulfill their basic duty. Abusive Staff Conduct: Upon my arrival, your counter staff made an issue out of a name discrepancy on your delivery notice. When I presented my Passport—a valid international travel document—to verify my identity, the employee threatened to confiscate my ID. This behavior is appalling. A store clerk has zero right to "confiscate" a customer's personal property, let alone an official passport. He can refuse to hand over the package based on policy, but threatening to seize my documentation is a gross overstep of boundaries and a display of power he does not possess. The name discrepancy was a result of your system's error, yet I was the one treated like a criminal. I require an immediate explanation for why your staff feels entitled to threaten customers with the confiscation of legal documents. This level of service is pathetic and the employee’s arrogance is intolerable. Regards, I will call the complaint, this is outrageous. You have no such right to confiscate. This is ridiculous
- SSStevenNov 14, 20251.0I have had several packages "lost" that were very likely stolen by the courier or another worker. No other explanation makes sense when it ships all the way to this location and then is just never delivered and unavailable for pickup. Do not recommend.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2108 E 38th St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Is an appointment required for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available, and how can I get one?
Yes, you can reserve a PO Box online and complete your setup in person at the Post Office by bringing two forms of ID and your application.
Can I access my PO Box outside of regular business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, though access hours can vary by location. Check with this Post Office for details.
What are the operating hours of the United States Postal Service at 2108 E 38th St?
This location is currently closed all week; please check for updates on hours before visiting.
What nearby places can I visit around this USPS location?
Nearby, you can visit Dollar Tree for shopping, Jade Garden for Chinese cuisine, and Flagship Free Will Baptist Church for community activities.
Is there convenient access to other postal or shipping services nearby?
Yes, nearby you will find other USPS locations and a UPS Access Point, which provide additional shipping and mailing services.
Where can I find food or refreshments after visiting the Post Office?
You can visit local spots like Jade Garden for Asian cuisine or Taco Bell for fast Mexican food, both conveniently located nearby.