Brand Certified
The UPS Store
4.6(334 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2501 W 12th St, Erie, PA
16505, United States
Certified by The UPS Store • Mar 01, 2026
(814) 836-1877
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/pa/erie/2501-w-12th-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5155 in Erie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On West 12th Street In The Giant Eagle Plaza.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.6
334 reviews
5 stars
292
4 stars
12
3 stars2
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, with many specific employees highlighted for their exceptional service.
Operational Issues
Several customers reported frustrations with inconsistent business hours and communication regarding package availability.
Passport Photos
There are complaints about the quality of passport photos, leading to delays in processing renewals.
Efficiency
Many reviews commend the store for its quick service and ease of use, particularly for Amazon returns.
- CGConnor Grabinski2 days ago2.0Someone might need to look into this place. Every time I walk in there its only attractive female workers working the counter with the exception that there was 1 elderly lady the last time I walked in there. Im not making accusations I just think its odd that when I go to the one on peach street its 50/50 for gender and then I come over here and its only women.
- JSJill SlomskiFeb 19, 20264.0Great customer service! PLEASE change your business hours on the website and your front window. I arrived at 5:00 today, just as ths staff was locking up.
- MDMike D.Dec 16, 20255.0Fast service and helpful employees
- ASArvin SharifbaevDec 9, 20255.0The best UPS store in town. Exceptional service and crew.
- JFJason FeelyDec 4, 20254.0The staff was very polite and knowledgeable. It was a nice experience!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Erie offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the store hours for The UPS Store on West 12th Street?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM, with holiday closures on certain dates.
Is The UPS Store located inside a shopping plaza?
Yes, The UPS Store is located on West 12th Street in the Giant Eagle Plaza in Erie.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
Are there any special offers or coupons available?
Yes, customers can save big with special offers and coupons available on their website.
Which nearby places might customers visit before or after The UPS Store?
Customers can visit Giant Eagle Supermarket for groceries or Chick-fil-A for food nearby, enhancing their shopping experience in the area.
Are there other shipping and printing services close to The UPS Store?
Yes, The UPS Store Yorktown Center is nearby and offers printing, freight, and shipping services.
Is there a shredding service near The UPS Store?
Yes, Shred Nations provides professional shredding services near The UPS Store, which customers might consider for document destruction needs.
What should customers know about contacting The UPS Store?
Customers can reach The UPS Store by phone at +1 814-836-1877 or via email at store5155@theupsstore.com.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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