Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ephrata, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
154 reviews
5 stars
82
4 stars
29
3 stars
6
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude and dismissive behavior from employees.
Product Availability
Customers appreciate the wide range of products available, but some express frustration over stock issues and difficulty finding assistance.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive shopping experience for many.
Printing Services
Printing services receive mixed reviews, with some customers satisfied with the quality and assistance, while others report issues with equipment and unhelpful staff.
Management Issues
Several reviews indicate dissatisfaction with management and employee training, suggesting a need for improvement in staff interactions and customer service.
- TBthomas brownOct 7, 20253.0I am sorry to have to give a low rating. It just seemed to me that things were scattered and not well organized by category. I looked around for awhile to find my product and finally went to the UPS counter and the girl there told me where it was.
- KHKen HoshauerOct 4, 20255.0Courteous, helpful staff.
- MLMichele LSep 10, 20255.0Needed a new laptop. Stopped at my local Staples to look at what was available. I am not versed in tech world at all. Got wonderful help from associate. with her knowledge and listening to my needs, I am now using a wonderful upgrade that is so much easier to use than what i had before. Thanks, Sierra, you are the best
- KOKay OsbornAug 26, 20255.0Staff is knowledgeable and helpful.
- MMMadi MorrisAug 21, 20251.0the employees were incredibly rude and dismissive and the no one at the printing center was able to help. not to mention i couldn’t even send any files because their wifi was down and all the employees told me it’s “not their problem”
Frequently Asked Questions About Staples
What are the regular operating hours for Staples in Ephrata, PA?
Staples in Ephrata, PA is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of services does Staples in Ephrata offer?
Staples provides printing, shipping, technology, travel, recycling services, passport photos, Amazon returns, and pick-up services including same-day delivery and curbside pickup.
Which payment methods are accepted at Staples in Ephrata, PA?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples in Ephrata?
Staples offers products and brands including HP, Dell, Canon, Epson, Apple, Logitech, Avery, BIC, Microsoft, and office supplies such as notebooks, pens, and furniture.
Does Staples provide any recycling services at this location?
Yes, Staples in Ephrata offers recycling services including electronics, ink cartridges, and batteries recycling.
Is there free Wi-Fi available at the Staples store in Ephrata?
Yes, free Wi-Fi is available for customers at the Staples store in Ephrata.
Are there nearby dining options close to Staples in Ephrata for customers?
Yes, nearby dining options include Wok N Roll (Chinese restaurant), Evergreen Diner, Ephrata Plaza Diner, Wild Wings Pizza & Things, and Pizza Hut, making it convenient to grab a meal before or after your visit.
Where can I find convenient shipping centers near Staples in Ephrata?
Nearby shipping centers include Amazon Locker - Kron and UPS Alliance Shipping Partner, ideal for additional shipping or package pick-up needs.
What nearby stores offer discount shopping options close to Staples?
Customers can visit nearby discount stores such as Dollar Tree and Big Lots for arts, crafts, and household goods.
What fitness centers are near Staples in Ephrata for a workout session?
Nearby fitness centers include Planet Fitness and Vitality Athletics where customers can engage in gym and health coaching activities.