Staples

3.8
154 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ephrata, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
365 North Reading Rd, Ephrata, PA
17522, United States

Hours

Reviews

3.8
154 reviews
5 stars
82
4 stars
29
3 stars
6
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude and dismissive behavior from employees.

Product Availability

Customers appreciate the wide range of products available, but some express frustration over stock issues and difficulty finding assistance.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience for many.

Printing Services

Printing services receive mixed reviews, with some customers satisfied with the quality and assistance, while others report issues with equipment and unhelpful staff.

Management Issues

Several reviews indicate dissatisfaction with management and employee training, suggesting a need for improvement in staff interactions and customer service.
  • TB
    thomas brown
    Oct 7, 2025
    3.0
    I am sorry to have to give a low rating. It just seemed to me that things were scattered and not well organized by category. I looked around for awhile to find my product and finally went to the UPS counter and the girl there told me where it was.
  • KH
    Ken Hoshauer
    Oct 4, 2025
    5.0
    Courteous, helpful staff.
  • ML
    Michele L
    Sep 10, 2025
    5.0
    Needed a new laptop. Stopped at my local Staples to look at what was available. I am not versed in tech world at all. Got wonderful help from associate. with her knowledge and listening to my needs, I am now using a wonderful upgrade that is so much easier to use than what i had before. Thanks, Sierra, you are the best
  • KO
    Kay Osborn
    Aug 26, 2025
    5.0
    Staff is knowledgeable and helpful.
  • MM
    Madi Morris
    Aug 21, 2025
    1.0
    the employees were incredibly rude and dismissive and the no one at the printing center was able to help. not to mention i couldn’t even send any files because their wifi was down and all the employees told me it’s “not their problem”

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Ephrata, PA?

Staples in Ephrata, PA is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What types of services does Staples in Ephrata offer?

Staples provides printing, shipping, technology, travel, recycling services, passport photos, Amazon returns, and pick-up services including same-day delivery and curbside pickup.