Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ephrata, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
162 reviews
5 stars
83
4 stars
29
3 stars
6
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, leading to a negative customer experience.
Staff Knowledge
Some employees were praised for their helpfulness and knowledge, particularly in tech and printing services.
Store Organization
Customers reported issues with store organization and difficulty finding products, contributing to frustration.
Mixed Experiences
While some customers had positive interactions, many others reported consistently poor service, indicating a lack of uniformity in customer care.
- DBDon BenedictJan 3, 20261.0This place is terrible. Why do they accept Amazon returns? Each time I have done a return it’s like I’m putting them out. This time - just a sign that say they can’t process Amazon returns at this time.
- KJKaren JenikDec 23, 20251.0The lady who worked up front today, was very rude to me, because I had an Amazon return & my phone automatically brought up whole foods!!! No where close to my house 🏡!! So I cancelled it & brought up the Staples barcode came over to me and helped someone else waiting finally it was done,but if you happen to work with the public you should like people! Won't go back here again! Unsatisfied customer
- FNfake newsDec 19, 20251.0The lady at the print thing hates her job and it shows I was there lastnight at around 6 she said that what I had wasn't good enough so I had to fix it I fixed it and came back at 745ish it was to late for thrm at that point she said come back tomorrow so I did and then today she was like oh thats not going to be done until next week for some reason its going to take a week to print 60 pages of paper with just words on them this is a Christmas present I will be going elsewhere unless i cant find any
- MRMindy RaboldDec 11, 20251.0The employees at the Ephrata stable store location are very miserable and rude. They do not have customer service skills.
- SSSuz Sims-FletcherNov 26, 20251.0Staples, im my former neighborhood, was my printing "go-to." This location has 100% changed my mind and I will search for other printing options. Two visits in a week. Both unpleasant! Both times hoping for simple color pint of a 1-4 page document. Both times the store was empty. In the first- the woman was so flustered she finally blurted out: I haven't even signed in yet! [Not my fault ]. The email function [to send documents] wasnt working. Then they had me go outside. Then we tried store wifi. Took about 25 minutes for the print- 30% fee for expediting. The next visit I brought my document [1 page] on a Tumblr I've. I do I ble checked it before I left home. Again NO ONE was in the store. I tried both self service machines- neither coukd read my drive. The woman said it would be an hour [!!] If I had her fo it because there was an order in front of me [again- no one was in the store aND I had ONE PAGE]. MY ADVICE- start at another print place and save your time. Even it it is more expensive, remival of frustration and.... service....will be worth it. Awful.
Frequently Asked Questions About Staples
What are the regular operating hours for Staples in Ephrata, PA?
Staples in Ephrata, PA is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of services does Staples in Ephrata offer?
Staples provides printing, shipping, technology, travel, recycling services, passport photos, Amazon returns, and pick-up services including same-day delivery and curbside pickup.
Which payment methods are accepted at Staples in Ephrata, PA?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples in Ephrata?
Staples offers products and brands including HP, Dell, Canon, Epson, Apple, Logitech, Avery, BIC, Microsoft, and office supplies such as notebooks, pens, and furniture.
Does Staples provide any recycling services at this location?
Yes, Staples in Ephrata offers recycling services including electronics, ink cartridges, and batteries recycling.
Is there free Wi-Fi available at the Staples store in Ephrata?
Yes, free Wi-Fi is available for customers at the Staples store in Ephrata.
Are there nearby dining options close to Staples in Ephrata for customers?
Yes, nearby dining options include Wok N Roll (Chinese restaurant), Evergreen Diner, Ephrata Plaza Diner, Wild Wings Pizza & Things, and Pizza Hut, making it convenient to grab a meal before or after your visit.
Where can I find convenient shipping centers near Staples in Ephrata?
Nearby shipping centers include Amazon Locker - Kron and UPS Alliance Shipping Partner, ideal for additional shipping or package pick-up needs.
What nearby stores offer discount shopping options close to Staples?
Customers can visit nearby discount stores such as Dollar Tree and Big Lots for arts, crafts, and household goods.
What fitness centers are near Staples in Ephrata for a workout session?
Nearby fitness centers include Planet Fitness and Vitality Athletics where customers can engage in gym and health coaching activities.