Business Details
365 North Reading Rd, Ephrata, PA
17522, United States
Certified by Staples • Mar 01, 2026
(717) 733-6677
Certified by Staples • Mar 01, 2026
https://stores.staples.com/pa/ephrata/365-north-reading-rd
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ephrata, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
3.7
166 reviews
5 stars
84
4 stars
30
3 stars
6
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.
Staff Knowledge
Some employees were praised for their helpfulness and knowledge, particularly in tech and printing services.
Store Organization
Customers found the store to be poorly organized and difficult to navigate, impacting their shopping experience.
Mixed Experiences
While some customers had positive interactions, many others reported negative experiences, indicating inconsistency in service quality.
- LFLauren Fox5 days ago1.0Unable to get a refund on an 80$ Amazon return because the lady didnt scan the item right. I have the receipt and everything but Staples claims they can't help me despite that. Good grief.
- AKAndrew KFeb 19, 20262.0I’ve been in this location 3 separate times over the last year. Each time the customer service is normal, they seem helpful, right up until they ask me if I am a rewards member, I say I am not, they give me their quick sales pitch and I politely say “no thanks.” Each time, three different people, get visibly flustered and then quickly become rude. I have never experienced anything like this, I am not exaggerating. It’s pretty wild. I’m not sure if management is getting upset with them if they don’t sign people up for rewards, or what. This store has quite the weird energy if you say you don’t want to sign up for rewards. I gave them two star because they printed my stuff and it was well done but I don’t think I’ll be back, there’s other places I can go that don’t get weird when I don’t want to sign up for rewards.
- RRRoseFeb 16, 20265.0Always helpful team when I call or visit onsite. From print projects, technical help or shipping and receiving, the team here is always well informed helpful and friendly.
- DBDon BenedictJan 3, 20261.0This place is terrible. Why do they accept Amazon returns? Each time I have done a return it’s like I’m putting them out. This time - just a sign that say they can’t process Amazon returns at this time.
- KJKaren JenikDec 23, 20251.0The lady who worked up front today, was very rude to me, because I had an Amazon return & my phone automatically brought up whole foods!!! No where close to my house 🏡!! So I cancelled it & brought up the Staples barcode came over to me and helped someone else waiting finally it was done,but if you happen to work with the public you should like people! Won't go back here again! Unsatisfied customer
Frequently Asked Questions About Staples
What are the regular operating hours for Staples in Ephrata, PA?
Staples in Ephrata, PA is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of services does Staples in Ephrata offer?
Staples provides printing, shipping, technology, travel, recycling services, passport photos, Amazon returns, and pick-up services including same-day delivery and curbside pickup.
Which payment methods are accepted at Staples in Ephrata, PA?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples in Ephrata?
Staples offers products and brands including HP, Dell, Canon, Epson, Apple, Logitech, Avery, BIC, Microsoft, and office supplies such as notebooks, pens, and furniture.
Does Staples provide any recycling services at this location?
Yes, Staples in Ephrata offers recycling services including electronics, ink cartridges, and batteries recycling.
Is there free Wi-Fi available at the Staples store in Ephrata?
Yes, free Wi-Fi is available for customers at the Staples store in Ephrata.
Are there nearby dining options close to Staples in Ephrata for customers?
Yes, nearby dining options include Wok N Roll (Chinese restaurant), Evergreen Diner, Ephrata Plaza Diner, Wild Wings Pizza & Things, and Pizza Hut, making it convenient to grab a meal before or after your visit.
Where can I find convenient shipping centers near Staples in Ephrata?
Nearby shipping centers include Amazon Locker - Kron and UPS Alliance Shipping Partner, ideal for additional shipping or package pick-up needs.
What nearby stores offer discount shopping options close to Staples?
Customers can visit nearby discount stores such as Dollar Tree and Big Lots for arts, crafts, and household goods.
What fitness centers are near Staples in Ephrata for a workout session?
Nearby fitness centers include Planet Fitness and Vitality Athletics where customers can engage in gym and health coaching activities.
Brand Certified Facts from Staples
This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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