Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2166 in Edwardsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Servicing The Kingston West Side & Wilkes Barre Area.
Details
- DeliveryNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
232 reviews
5 stars
189
4 stars
12
3 stars
6
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, creating a positive atmosphere for customers.
Efficiency
Many reviews highlight the quick and efficient service, even during busy times, with staff managing long lines effectively.
Store Environment
The store is noted for its cheerful and welcoming environment, with employees often described as upbeat and engaging.
Mixed Experiences
While most feedback is positive, there are some reports of poor service and management issues, indicating inconsistency in customer experiences.
Packaging and Handling
Customers appreciate the careful packaging of items and the staff's attention to detail in handling shipments.
- DJDavid JinksNov 9, 20255.0The manager of this store went above and beyond for me when I had a serious issue with the main customer service lines for UPS. Out sourcing the call centers to India is stupid! Not only did the manager of this store (who had no duty to do anything) went above and beyond to help me track a lost package, contact the shipping center in pittston, and have the package delivered to me without question! I am very grateful for people like you who actual care about your business and the customer. Thank you so very much!!!!
- GMGomer MorganNov 1, 20255.0I don't remember his name, but he was a cheerful person,made my day.
- TPTamara PanowiczOct 25, 20255.0It sounds weird to say, but man, I really love this store. The people there are SO NICE and it is super ultra easy to get everything done. Even when there’s an extra long line, everyone is friendly, helpful and I just always leave feeling happy!
- AVAdrienne VOct 16, 20255.0First time here since Dallas location closed. Gabe the manager makes what could be an awful experience into having customers laughing and smiling when they walk out the door.
- JGJosie GontzOct 14, 20255.0Was extremely busy but staff was very friendly, professionally and service was fast. Very well oiled team!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours for The UPS Store in Edwardsville?
The UPS Store in Edwardsville is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 10:00 AM to 3:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services along with shipping supplies.
Can I get notary services and document shredding at The UPS Store?
Yes, The UPS Store offers notary services and secure document shredding.
Is The UPS Store locally owned and operated?
Yes, The UPS Store in Edwardsville is locally owned and operated, serving the Kingston West Side and Wilkes Barre areas.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, The UPS Store offers special deals and coupons which can be found on their website's special offers page.
What should I know about holiday hours at The UPS Store?
The UPS Store closes on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). Some holidays like Nov 11 and Nov 28 have regular hours.
Are there convenient nearby places to visit before or after The UPS Store?
Yes, nearby you can visit Victoria's Candies for sweets, enjoy a yoga session at Melt Hot Yoga, or relax at Eleventh Element spa.
Is there a place nearby for IT services if I need computer repair while visiting The UPS Store?
Yes, PJC Services, an IT service and computer repair company, is located nearby for your professional tech needs.
Where can I find food options near The UPS Store?
You can find dining options such as No.1 Chinese Restaurant and Thai House Restaurant near The UPS Store for convenient meals before or after your visit.