Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2166 in Edwardsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Servicing The Kingston West Side & Wilkes Barre Area.
Details
- DeliveryNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
249 reviews
5 stars
206
4 stars
13
3 stars
6
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.
Efficiency
Customers noted that despite being busy, the service remains quick and efficient, with staff managing long lines effectively.
Positive Atmosphere
The store is described as having a cheerful and welcoming environment, with employees often making customers feel happy and valued.
Professionalism
Many reviews highlight the professionalism and knowledge of the staff, contributing to a smooth and pleasant experience.
Cleanliness Issues
Some customers reported concerns about cleanliness, mentioning trash and unsanitary conditions in the store.
- DPdavid powell1 day ago5.0I thought if I waited till the New Year to do my Amazon return, it wouldn't be too busy. Well, I was wrong. The line was out the door by about 5 people. In no time I was just inside the door. The workers had that line done in no time. I swear, one customer after another. In mere minutes I was done and out the door out the door. A job well done guys!!!
- JSJake S2 days ago5.0Great service. Typically quick to ship items. The staff is motivated, funny, and looking to help.
- JNJim Nardone5 days ago5.0These representatives and workers are so friendly and helpful. You could tell they really enjoy their jobs. They’re fantastic with all the public and it makes your return enjoyable.
- KGKelly Grivner-KellyDec 16, 20255.0Not often do you come across people who are truly meant to work with people. My husband and I frequent this UPS Store, and one employee. Jeffrey, I believe his name is, is always so kind and friendly. Sometimes I’ll stop in there and then head to the Thai food place right next door, which also has the nicest worker. If I’m ever in need of a serotonin boost, that’s my go-to stop. Two genuinely great humans, and exactly why I’ll continue giving this UPS my business. Merry Christmas 🎄
- LSLoren SchemeryDec 15, 20255.0I won't go to any other UPS store. The workers are the most down to earth and nicest people I have ever met in customer service. Jeffrey and Gabe treat me like family every time I'm there. This store is always busy, and somehow the workers manage to stay positive, and keep the line moving. I have never once had an issue at this store. I hope corporate/owners realize what amazing employees they have at this store. They really have made such a positive impact on my life!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours for The UPS Store in Edwardsville?
The UPS Store in Edwardsville is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 10:00 AM to 3:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services along with shipping supplies.
Can I get notary services and document shredding at The UPS Store?
Yes, The UPS Store offers notary services and secure document shredding.
Is The UPS Store locally owned and operated?
Yes, The UPS Store in Edwardsville is locally owned and operated, serving the Kingston West Side and Wilkes Barre areas.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, The UPS Store offers special deals and coupons which can be found on their website's special offers page.
What should I know about holiday hours at The UPS Store?
The UPS Store closes on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). Some holidays like Nov 11 and Nov 28 have regular hours.
Are there convenient nearby places to visit before or after The UPS Store?
Yes, nearby you can visit Victoria's Candies for sweets, enjoy a yoga session at Melt Hot Yoga, or relax at Eleventh Element spa.
Is there a place nearby for IT services if I need computer repair while visiting The UPS Store?
Yes, PJC Services, an IT service and computer repair company, is located nearby for your professional tech needs.
Where can I find food options near The UPS Store?
You can find dining options such as No.1 Chinese Restaurant and Thai House Restaurant near The UPS Store for convenient meals before or after your visit.