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United States Postal Service

1.9
(285 reviews)

Business Details

200 S Courtland St, East Stroudsburg, PA
18301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 S Courtland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 S Courtland St, East Stroudsburg, PA
18301, United States

Hours

Reviews

1.9
285 reviews
5 stars
50
4 stars
8
3 stars
8
2 stars
9
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with complaints about poor communication and lack of accountability.

Delivery Issues

Numerous reviews highlighted consistent problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and claims of delivery attempts that did not occur.

Efficiency

Customers expressed frustration over long wait times, understaffing, and inefficient operations at the post office.

Positive Staff Experiences

Some customers praised individual staff members for their helpfulness and efficiency, indicating that while the overall service is poor, there are exceptions.
  • PT
    Playton Thomsen
    4 days ago
    1.0
    There was a period of over three weeks of not having my mail delivered in my mailbox, despite seeing via my email (Informed Delivery) that mail was supposed to arrive each day. Also, the mailmen from this post office in the area constantly mixes up the addresses on the mail, giving us other peoples mail and vice versa. It’s quite serious and concerning especially when you have time-sensitive mail and sensitive documents you are expecting in the mail, that ultimately gets lost. The sad part is USPS is protected and immune from lawsuits, so generally speaking, essentially nothing would be done about this issue and it will keep occurring.
  • PV
    Peter Vernacchia
    Feb 21, 2026
    1.0
    Well i took my 1 star down because another post master from else where was able to help us. Well now its back up. Our mail is never on time. They make a single trip for over a WEEKS worth of mail. And today I get a notice stating that they miss us for a deliver that apparently required a signature. What's funny is that we were home. HOME and they didnt bother trying to knock on the door or ring the doorbell. Absolutely ridiculous staff this place has. I have ran business never once had an issue. They need to hire better people. Was also told by another post master that the person that took care of our area went "awol" qnd now they have been able to hire someone in 10 years. That is absolute BS. There are plenty of people willing to work, including myself, that would kill for a job in the area. I hate that we have to rely on USPS when they cant even rely on themselves. Wish we had other options for mail carries. I have been switching all my shipping and receiving that I can with UPS. Absolutely ridiculous
  • BM
    Bill McGlone
    Feb 10, 2026
    5.0
    Found the window service to be very fast, even with the lines that sometimes form. They are very helpful. Lucretia was fantastic when I had an issue with mail forwarding. Bravo!! E. Stroudsburg post office.
  • ST
    Sophia Touti
    Feb 4, 2026
    1.0
    very rude and dgaf about doing their jobs!
  • DA
    Darnell Archie
    Jan 9, 2026
    5.0
    Very easy and efficient for any post office. Everyone seemed kind, was greeted by Kristi who was a very sweet lady and had me in and out of the building in about 11 minutes for a passport session including photo.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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