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Visit your local Post Office™ at 200 S Courtland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with package deliveries, including packages marked as delivered but not received, and claims of attempted deliveries without any actual delivery made.
Customer Service
Many reviews highlighted poor customer service, including rudeness from staff, difficulty in reaching the post office by phone, and lack of accountability for lost packages.
Staff Performance
Feedback indicated inconsistency in staff performance, with some employees praised for their helpfulness while others were criticized for laziness and incompetence.
Operational Efficiency
Customers expressed frustration with long wait times, understaffing, and inefficient handling of mail and packages, leading to a negative overall experience.
DA
Darnell Archie
3 days ago
5.0
Very easy and efficient for any post office. Everyone seemed kind, was greeted by Kristi who was a very sweet lady and had me in and out of the building in about 11 minutes for a passport session including photo.
JJ
Jordan J
Dec 29, 2025
1.0
Package has been sitting at this facility for days with no update on being sent to my local USPS. USPS like usual missed the Christmas cutoff I was promised and now days later my package just sits with no updates.
AA
A.
Dec 28, 2025
1.0
They took away the mailboxes of an entire community of 200+ people for 2 months. People who needed life-saving medications could not get them without driving an hour round trip. I am disabled and risked my health to deliver my own mail. They still refuse to deliver packages over the size of a tiny parcel locker at all. Other shipping services have no problem delivering directly to my door.
Their phones don’t work half the time. I've called 15 times at different times during one day only to never get through. The lines go out the door and standing times reach over a half hour. This should absolutely be illegal. If it’s really that difficult to deliver people’s mail, it is imperative they open a new delivery office for the 18302 zip code. I wouldn’t be surprised if people got really sick during the 2 months they couldn’t get their medication.
For the record, a lack of federal oversight is what is causing this issue.
BR
Bill R
Dec 24, 2025
2.0
What I don't appreciate is that I get slips in my mailbox for deliveries that should come to my door. I paid for the item to be shipped to my house, not to my mailbox where if it does not fit in one of the boxes I have to go to the post office to get it. Shipments should go to the house. That's what you paid shipping for.
RR
Robert
Dec 11, 2025
1.0
Well, let’s see where should I start first they don’t know how to pick up phones second they’re rude at the window and third. Apparently they lose your package and they simply don’t care. Much like the rest of our wonderfully government paid Postal Service. They simply refuse to do their job correctly. It’s almost as if they truly enjoy sending packages place to place and wasting tax dollars instead of simply making sure the package is going to its actual destination. The rudeness of the people that work at these facilities is spectacular. If any government agency should be privatized and simply hand it over to accompany such as UPS or FedEx as fast as humanly possible it is truly reunion United States post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 200 S Courtland St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled online, although some limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
Is it possible to access PO Boxes after normal business hours at this location?
Yes, most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location so check with this Post Office.
How can I reserve a PO Box at the 200 S Courtland St location?
You can search for and reserve a PO Box online securely at the USPS website, then complete the setup in person at the Post Office.
Are there any banks near the United States Postal Service at 200 S Courtland St?
Yes, ESSA Bank and Trust, Essa Bank, and PNC Bank are nearby, convenient for managing your finances when visiting the Post Office.
Where can I grab food or a snack close to the Post Office?
Nearby options include Pocono Bagels and Deli for sandwiches and bagels, Wander Inn Bar & Grill for American fare, and Rudy's Tavern for pub food.
Are there any beauty or grooming services near this Post Office?
Yes, you can visit Pats Barber Shop, Diamond Kuts beauty salon, Brand's Barber Parlor, or Blueprints for Hair & Skin nearby for grooming needs.
Does the Post Office provide online resources or an app for managing services?
Yes, you can manage many USPS services via their website and mobile apps available on Android and iOS platforms.