Staples

Reviews

• WG

  William Gilinger

  Feb 6, 2026
  5.0
  Excellent help. Always a pleasure to visit there.
• TS

  Tara Siano

  Dec 9, 2025
  1.0
  I had a really unfortunate experience at the Staples on Dekalb Pike today. I went to use the passport photo service, and a very nice girl greeted me as I walked over. She asked if I needed anything, and I said yes, that I was looking to get my passport photo taken, and she said, "Great, I'll help you in one moment, I'm working on this computer - Oh! Can you help her?" when she realized her coworker was near. The man in question was noticeably annoyed she asked him to help. He had been standing leaning on a shelf before, so I had assumed he was a customer, he definitely wasn't working, so I'm not sure why he was annoyed to be asked to do something. He then told me to sit on a wobbly stool and took my picture while it was still swaying and I hadn't gotten my balance. The picture turned out poorly and my hair was out of place. When I saw the photo, I asked, "Oh, I'm sorry, would it be really annoying if I asked to retake it?" And he answered in an exceptionally rude tone, "Yes." And when I looked shocked, he continued, "It's not a fashion show, sweetheart." To which I answered, "How much does this service cost?!" and he suddenly changed his tune and took the photo since I ended up having to pay $24 for some printed copies and a USB with the digital photo. It was such rude service, and it was so awkward after that, that I found myself apologizing! He should have apologized to me! Only now, hours later, do I realize just how rude it was :( There was no one in line behind me, all of the other registers were manned, and there were still a few available employees, so it's not that he was hurried. So nasty and for no reason!
• MS

  Mobile Notary Public Services

  Nov 24, 2025
  5.0
  I have been a patron of this establishment for at least two years, and the service provided has significantly benefited my business. Managing two businesses from Monday to Friday presents considerable challenges, but the tasks are accomplished, and Staples undoubtedly provides valuable assistance. We extend my sincere gratitude to Brian Ballingall, General Manager, Store 0249.
• AM

  Anna Monahan

  Nov 16, 2025
  5.0
  Norristown/Norriton Store..shout out to kind and wonderful Employees.
• RN

  Rob Napoli

  Nov 16, 2025
  2.0
  Staples asked me to write a review. Frankly, I am hesitant to put this out in the world based on what's happening to brick and mortar stores but -- When I enter a store it seems obvious that the company is not interested in brick and mortar sales. The paper selection is not really any better than the half aisle that Target supplies. I can't fault employees - they just don't seem supported.

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