United States Postal Service

3.9
26 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 214 3rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
214 3rd St, East Berlin, PA
17316, United States

Hours

Reviews

3.9
26 reviews
5 stars
17
4 stars
2
3 stars
1
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0
1 star
6
  • KB
    Katherine Bream
    Oct 1, 2025
    5.0
    I was nervous about my passport appointment, because let’s face it, we’ve all had frustrating interactions with post office employees at some point in our lives. However, we had the pleasure of having our appointment with Gladys, and she was an absolute angel! She was very patient with us, explained everything thoroughly, and was just cheerful and kind the whole time. My partner and I both left the post office raving about how Gladys was the nicest postal employee we’ve ever met. Gladys, your friendliness brightened my day and I hope your positive energy brings you nothing but good things in your life!
  • CT
    Charlene Toma
    Jun 18, 2025
    1.0
    Why not have a specific hour and day for passports and or hire an individual for that specific service? Everyone shouldn’t have to wait while someone is getting a passport.
  • KF
    Kimberly Fischer
    Nov 11, 2022
    1.0
    Ridiculously slow. Last time I was in there Gladys was packing the lady’s package in front of me. Nice gesture I guess but not when ten people are waiting in line. Make sure any packages you drop off you get a receipt for. I’ve dropped numerous and they are never scanned in until they arrive in Harrisburg or Lancaster. Go to New Oxford if you can. Best staff ever and never a mistake.
  • VL
    Victoria Lindstrom
    Mar 23, 2019
    5.0
    I went to the East Berlin Post Office for help with a passport - I was fortunate to have Gladys working that day! She was amazing! She took the time to explain everything and was possibly the friendliest person I've ever encountered at a post office!
  • JB
    Jimmy B
    Nov 11, 2017
    5.0
    Always friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.