The UPS Store

Reviews

• TR

  Tyler Reynolds

  Apr 23, 2026
  1.0
  Walked up at 8:03 since they open at 8, waited till 8:10 and nothing, the second I walked away they turned the lights on and opened the doors. Then proceeded to talk in a condescending tone that they can't ship packages right now and to go to another store.
• CM

  Cody McElwee

  Apr 4, 2026
  1.0
  The Lady that works on Saturday mornings needs fired. She is extremely rude and locks the door early. This is not the first time either. I was just there on 3/28/26 for an Amazon return and she tells me and about 5 others to leave because she has “actual customers to deal with and she’s not staying late”. Completely unacceptable and after looking back on the reviews, this has been an issue for quite some time and it needs addressed. I unfortunately I will be attempting to make the same return there today 4/4/26. I will update my experience.
• MH

  Matt H

  Jan 27, 2026
  2.0
  This is the second day in a row that they have "closed early due to the weather". Yesterday I get it. We just had a big snow storm, and we're in Pennsylvania so everyone forgets how to drive. The second day though makes zero sense. It's 4:40PM. The roads are perfectly drivable. Thank God I only need this place for Amazon returns. Unfortunately Amazon won't give me the option to return this item to Staples so I guess I'll just keep coming out of my way over and over until they decide they actually need to be open to make money.
• BB

  Brigett Burk

  Jan 7, 2026
  1.0
  I've never been there and live almost a hour away and called Friday to get general information because I needed to ship a box and wanted to be prepared , the young girl who answered the phone couldn't give me any answers to my questions and a man in the background was talking over her doing the same , just rushing me off the phone and then told me her computer crashed and can't look up anything. I asked if I leave my information would she please call me back when she was able to look it up and she told me NO for me to call back another time! I will never use this place ever after this experience! I went to my local post office and without any issues or attitude I got my package shipped with ease and with friendly service. This place is rediclous!
• JR

  Jaime Russell

  Dec 20, 2025
  2.0
  I have had two experiences with this store. The first being on 12/19/2025. I arrived at 6:24 p.m., but the store was closed at 7. The store was dark, and a man was standing inside. Then on 12/20/2025, I didn't realize it closed at noon. I got there at 12:11. I checked my phone before seeing the sign. The door was locked, all the lights were on, the open sign was bright, and when I tugged on the door (this was before I saw it closed at noon) the two female workers ran into the back.

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