United States Postal Service

2.6
57 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 698 Burmont Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
698 Burmont Rd, Drexel Hill, PA
19026, United States

Hours

Reviews

2.6
57 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
4
1 star
30
  • LR
    Leanne Robert
    Nov 12, 2025
    5.0
    Excellent customer service!
  • JP
    Jamilurahman Popal
    Sep 25, 2025
    5.0
    The customer service team is exceptional, characterized by their impeccable and courteous behavior. I would like to express my sincere gratitude for the excellent service provided.
  • ET
    Esther Tabiri
    Jul 9, 2025
    1.0
    I had a really unpleasant experience with a post office worker named George. He was extremely rude, dismissive, and acted like helping customers was a burden. Instead of answering my simple questions, he rolled his eyes and spoke in a harsh tone. It made the whole visit stressful when it didn’t need to be. Customer service should be about helping people, not making them feel unwelcome, and George definitely needs to work on that. If I could give this rating a zero I would!! He needs to be fired!!
  • AA
    Anonymous
    Jul 8, 2025
    1.0
    George at the post office is super rude and acts like he’s doing you a favor just by speaking to you. Funny how he’s nice when doing passports, but with everyone else, he acts like he’s perfect and above everyone. The ego is crazy. Do better. He needs to be fired
  • JL
    John Lombardo
    Jun 7, 2025
    2.0
    Saturday morning, one day of the week that most working class ppl can get to a post office and this one opens at 10AM. 5 people standing in line at 10AM in the rain on a Saturday to spend the next 20-40 minutes at a post office. Wild. Also zero internet reception in the building. To begin with- the reason for the visit is errors in mail delivery.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.