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The UPS Store

4.7
(191 reviews)

Business Details

1005 Pontiac Rd, Drexel Hill, PA
19026, United States
(610) 924-9360
https://locations.theupsstore.com/pa/drexel-hill/1005-pontiac-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3745 in Drexel Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Loehmann's Plaza At Pilgrim Gardens.

Details

  • DeliveryNot available

Location

The UPS Store
1005 Pontiac Rd, Drexel Hill, PA
19026, United States

Hours

Reviews

4.7
191 reviews
5 stars
170
4 stars
7
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight the staff's friendliness, helpfulness, and professionalism, with specific praise for employees like Ralph and Carney.

Mixed Experiences

While many customers report positive interactions, there are notable instances of poor service from specific employees, leading to dissatisfaction.

Efficiency

Customers frequently mention quick and efficient service, making their visits smooth and hassle-free.

Store Environment

The store is described as clean and well-organized, contributing to a pleasant customer experience.

Product Knowledge

Staff are recognized for their knowledge and ability to assist with various services, enhancing customer confidence.
  • EP
    Eduard Peniazek
    Feb 24, 2026
    5.0
    Always prompt courteous and efficient.
  • MC
    Mariah Connelly
    Feb 18, 2026
    1.0
    I frequent this location often because the staff is usually quaint & helpful in shipping returns out. This particular day, I inquired about printing services after reviewing the ups website and the manager on shift, Sean, was slightly difficult to speak with. I tried to describe the sized postcard I’d be needing for the EDDM print job I’d need and his tone became condescending as he repeated that isn’t a service they offer and they “are NOT UPS” even through my attempts to redirect the conversation to the TYPE of product I would need printed. Twice I did a little calming chuckle to myself smiled and tried to redirect the conversation until I gathered my items and left. No thank you and I’ll have to find an alternative UPS store that is further away now but it’ll be worth it. Thanks.
  • MB
    Mark J Boston
    Jan 12, 2026
    4.0
    Easy, great people !!!
  • MP
    Marissa Pokemon
    Nov 8, 2025
    5.0
    Ralph was so helpful!
  • TR
    Taniea Roberson
    Oct 22, 2025
    5.0
    The staff are all friendly, super helpful and knowledgeable every time I go in.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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