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Visit your local Post Office™ at 470 Boot Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, particularly during passport services and general inquiries.
Delivery Issues
Frequent complaints about packages being delivered late or to the wrong address, with some customers experiencing repeated issues.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being dismissive and unprofessional.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the office closing early or being closed during posted hours.
Mixed Experiences
Some customers had positive interactions and appreciated the service, highlighting specific employees who provided excellent assistance.
ED
E D
Nov 11, 2025
5.0
Lavonne and Carmen of the Downingtown, PA USPS office were outstanding in keeping me posted about a "missing" package. They went above and beyond to keep me informed of its whereabouts. Thank you for your great customer service!
CD
Christian D
Oct 29, 2025
1.0
Got literally yelled at on the phone tonight for asking simple questions about my mail status
JM
Jim Mason
Oct 22, 2025
1.0
The only reason for 2 stars is the office staff are great, my wife loves them.
Your delivery staff are lazy and have no regard for package delivery. They drive down my driveway and throw packages out the window of their delivery trucks. This is multiple times, reported multiple times. They parked right in front of the sign on the wall of my garage that states deliver all packages to front porch. See the video and picture. Box was a vintage headlamp for a motorcycle that broke because the box was thrown from the postal delivery person.
Ok, down to one star-here’s another failure from post office delivery driver, same one, Even after drivers manager stated it was addressed with this driver. So here we go again, driver backs down my driveway, over my lawn, delivers a package in my driveway, right in front of sign stating all packages to front pourch. My wife went out and reminded driver not to pull in our driveway and deliveries to front pourch. She got back into truck and said got it- incorrect, she ain’t got it.
Obviously post office manager didn’t have a discussion or this driver doesn’t care - probably both.
See photo and another video.
JG
J G
Oct 18, 2025
1.0
Dont know what time my mail is delivered. Can be anywhere from 3 pm to as late as 9pm. Packages/mail going to wrong address, both mine and others. So far only 1 Package never received. Lobby scanner are open 24 hours but many times the drop box is locked. Sometimes even while operating hours. Tracking Packages can be frustrating at times also but that's the whole system
SN
Soudeh Nargesi
Sep 7, 2025
1.0
«This is the second time my order to California and Seattle has not arrived on time. and I will no longer do business with this company.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 470 Boot Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
Is passport photography available at this USPS?
Yes, passport photo services are available by appointment at this location and cost $15 per photo.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application form.
What are the operating hours of this USPS location?
The post office is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I access my PO Box after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office directly.
What nearby places can I visit near the United States Postal Service at 470 Boot Rd?
Nearby you can find other USPS offices like 'US Post Office' and local shops such as 'Ebingers Place' gift shop and 'Byte Me Computer Services' for computer repairs.
Is there a nearby place where I can grab food or a gift near this USPS?
Yes, you can visit 'Ebingers Place' for gifts and souvenirs; for dining, 'It’s Seasoned' is a restaurant nearby.
Are there any sports or recreation facilities close to the Post Office at 470 Boot Rd?
Yes, the 'All-Star Sports Academy' and 'YMCA Pickleball Center' are close by for sports and community activities.