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Staples

4.1
(167 reviews)

Business Details

(610) 518-6890

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Downingtown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
935 E. Lancaster Ave., Downingtown, PA
19335, United States

Hours

Reviews

4.1
167 reviews
5 stars
111
4 stars
22
3 stars
6
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees who went above and beyond to assist.

Product Availability

Customers frequently noted that the store is well-stocked with a good selection of products, making it a reliable choice for office supplies.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service in specific instances, particularly in the print department.

Cleanliness and Organization

The store was generally described as clean and organized, although some customers felt it could use a refresh.

Pricing and Rewards

Customers appreciated the reasonable prices and the benefits of the rewards program, which added value to their shopping experience.
  • BB
    Barry
    2 days ago
    5.0
    Associates were very helpful, patient and knowledgeable.
  • CC
    Cheryl Cummings
    3 days ago
    5.0
    A very kind older associate, Dave in the Downingtown store, helped me at Check out and during my visit. His patience and professionalism stood out. He was very funny Too!! I appreciate that Staples supports employees of all ages and abilities—seeing him treated with respect says a lot about the company. Great experience.
  • MC
    Mariela Conejo
    Feb 24, 2026
    5.0
    Customer service 10/10
  • NM
    Nancy McCue
    Feb 11, 2026
    5.0
    well stocked store, really helpful staff. can always find what I need -
  • ND
    Neil Dreibelbis
    Feb 4, 2026
    5.0
    Always on top of what ever needs to be done and with a smile!

Frequently Asked Questions About Staples

What services does Staples in Downingtown provide?

Staples offers printing, shipping, technology, travel, and recycling services, including passport photos and Amazon Pickup.

What are the store hours for the Staples location on E. Lancaster Ave?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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