Staples

4.1
162 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Downingtown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
935 E. Lancaster Ave., Downingtown, PA
19335, United States

Hours

Reviews

4.1
162 reviews
5 stars
106
4 stars
22
3 stars
6
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

The store is generally well-stocked with a good selection of products, although there were occasional reports of specific items being out of stock.

Mixed Experiences

While most reviews highlighted positive interactions, there were notable complaints about poor service and mistakes in print jobs.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, although some noted areas needing improvement.

Pricing and Rewards

Customers found prices reasonable and appreciated the rewards program, which added value to their purchases.
  • EZ
    Erin Zawicki
    Dec 16, 2025
    2.0
    I ordered prints to be included for a very important branding photoshoot tomorrow. Unfortunately there's no real way to see the list of photos ordered if you upload more than one at a time and the photos on the list cannot be seen to properly review when you receive your order. SIX of my photos that I paid for are missing and I instead got three duplicates of three photos. Huge bummer since I thought Staples could handle a simple print job and didn't review every single photo when prompted and frankly didn't remember every single photo I ordered until I realized I was missing photos at home. I now don't have time to fix this mistake and am missing key photos for this project. Giving two stars instead of one because the employee I worked with was kind and clearly didn't realize this mistake happened.
  • AP
    Anthony Palmieri
    Dec 16, 2025
    5.0
    selection, availability, pricing and rewards program.
  • LJ
    Lauren Juarez
    Dec 9, 2025
    5.0
    I come here all the time to return Amazon packages and the staff is SO NICE. Everyone here is very helpful. I recently had hip surgery and am on crutches. One of the staff members went out of their way to carry my bag of packages and make it as easy as possible for me. It was extremely kind and very appreciated! Great experience every time I come in. Thank you!
  • DS
    David Stongs
    Dec 2, 2025
    5.0
    Had great associate help today and fast and easy check out service.
  • ST
    Samantha Tang
    Nov 25, 2025
    5.0
    Went in to have a custom foam board made. Isaiah was AMAZING! He assisted me with every little need I had today! I've ordered my sign and it was a smooth process thanks to him!

Frequently Asked Questions About Staples

What services does Staples in Downingtown provide?

Staples offers printing, shipping, technology, travel, and recycling services, including passport photos and Amazon Pickup.

What are the store hours for the Staples location on E. Lancaster Ave?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.