Staples

4.1
154 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Downingtown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
935 E. Lancaster Ave., Downingtown, PA
19335, United States

Hours

Reviews

4.1
154 reviews
5 stars
100
4 stars
22
3 stars
6
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Store Cleanliness

The store is consistently noted as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers frequently commented on the store being well-stocked with a good selection of products, making it a reliable choice for office supplies.

Mixed Experiences

While many reviews highlight excellent service, there are notable instances of poor customer service and unprofessional behavior from some employees.

Rewards Program

The rewards program is appreciated by customers, with many mentioning it as a beneficial aspect of shopping at Staples.
  • SV
    Stephanie Varis
    Oct 30, 2025
    5.0
    Staples is a clean store and well stocked with convenient parking. The staff is friendly and helpful. The rewards program helps too.
  • SM
    Susan M
    Oct 12, 2025
    5.0
    Definitely the spot to take digital passport photos!!! Had awful experience elsewhere, Go to Staples first!
  • DG
    David G
    Oct 6, 2025
    5.0
    Outstanding customer service at this Downingtown Staples location by a worker named Bryce. He took a lot of time to help get me the office chair that I wanted, and to make sure everything else around that purchase went well. He went above and beyond. The manager assisted too, but I didn't catch his name, but he was also terrific. I will definitely come back to this store again.
  • DV
    Doreen Vasudevan
    Sep 28, 2025
    5.0
    This store gives very good service. It is neat, clean and well stocked with merchandise. The people working in lamination do a great job.
  • SP
    Steve Plzak
    Sep 5, 2025
    5.0
    nice clean store with good product availability and great rewards program

Frequently Asked Questions About Staples

What services does Staples in Downingtown provide?

Staples offers printing, shipping, technology, travel, and recycling services, including passport photos and Amazon Pickup.

What are the store hours for the Staples location on E. Lancaster Ave?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.