United States Postal Service

3.7
44 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 197 Old Swede Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
197 Old Swede Rd, Douglassville, PA
19518, United States

Hours

Reviews

3.7
44 reviews
5 stars
26
4 stars
4
3 stars
1
2 stars
0
1 star
13
  • BB
    Beth Brogan
    Dec 19, 2025
    5.0
    Postmaster was very nice.
  • TH
    Theresa Haffner-Stearns
    Sep 9, 2025
    5.0
    Awesome post office. It's always easy in and easy out!
  • JM
    Jonathan Moore
    Nov 2, 2023
    1.0
    I have sent several legal documents from this post office. The Staff are unhelpful and despite sending things certified, signature required, return receipt - documents keep going missing. The most recent I reached out to USPS main office for support - they located the document in Puerto Rico...It was supposed to go across town. I've had numerous problems with my PO box as well the local staff say one thing, then I get emails from USPS saying that local staff are wrong. Whenever possible, I'm taking my business to the UPS store.
  • JH
    Jeremy Hansen
    Dec 6, 2019
    1.0
    Literally the laziest postal workers I've ever seen. Everywhere else I lived, USPS was better than any other shipping company. Now whenever I see something is shipping via USPS I k ow I'm not getting it on time, it at all. I am searching for ways to report this branch.
  • EJ
    Electronic Jernt
    Jun 21, 2018
    1.0
    At 5:28 letting me know that their not taking anymore customers is fine, I get it. But before I even get close to the counter I get..(in a loud voice, and serious verbal attitude, topped with a sneer) : “I’m closed, I just let a lady run to her car for something, and that’s it !” I start to open my vocal chords to answer ..ok thanks.. but get cut short by her slapping down an out of line child “I can’t just keep taking people one after another, we’re closed !” Well spank me very much. I’ve never understood people who hate their jobs, or servicing customers as part of that job. But people like this USPS woman would rather spread her brand of miserable contingent to the world every day, then quit a high paying, great benefits, and sweet pension job at the post office. There’s no wondering why USPS runs billions in the red every quarter. Keep up the great service Bala...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.