United States Postal Service

3.5
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12 Shepard Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Shepard Ave, Delaware Water Gap, PA
18327, United States

Hours

Reviews

3.5
13 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • MW
    Michael Warren
    May 14, 2025
    5.0
    Can't understand the low rating. The lady there went out of her way to be helpful.
  • GK
    Greg Kiretchjian
    Dec 7, 2023
    5.0
    I don’t know anybody from this post office it’s not even my post office, but I had a package in limbo. It traveled more then I did in my life time. I called this post office and an angel picked up (Dawn) I explained what was happening and she found my package (which was a zip code era) 18327 was supposed to be 18328. If not for Dawn my package would have took another journey to wherever. Ty again Dawn and enjoy the pizza😀
  • KR
    K R
    Mar 27, 2021
    1.0
    The reason why I am giving it 1 star is because of the postal workers and the awkward hours. I feel uncomfortable getting a package from the workers. They are extremely unprofessional. They enjoy returning your letters back to sender even though your name and address is on it. (If your sender accidentally forgets to add your PO Box number, forget about it.) However, even if the PO BOX number is omitted, they will sometimes put the letter in your mailbox. There is so much inconsistency with the two workers, Dawn and Tami. I spoke to one of the workers because I had concerns and she told me, "We day drink here." Absolutely disgusting. She was joking but who the actual heck says that to a patron? And on another occasion, one would blame the other for "Being by the book," and claiming that she was the more laidback worker when in fact they will do whatever they please. I love living in DWG but the fact that I have to get mail here is the worst. A couple reviews says the ladies have your back and I beg to differ.
  • AS
    Anna Speer
    May 21, 2020
    5.0
    I use this post office whenever I can, the post master is so helpful and friendly. It's never too busy. Stark contrast to my experiences with other post offices in the area, which I think are frequently overwhelmed (not their fault).
  • FS
    Fritz Stever
    May 11, 2017
    5.0
    ALWAYS answer their phone, incredibly helpful and cheerful. MY post office of choice !!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.