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United States Postal Service

2.2
(24 reviews)

Business Details

101 W Main St, Dalton, PA
18414, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 W Main St, Dalton, PA
18414, United States

Hours

Reviews

2.2
24 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
17
  • SS
    Shawn
    Jan 27, 2026
    1.0
    I am very disappointed in the service at this facility. I live in a section of Factoryville, PA that is serviced by this USPS Office and the service has been very poor. I receive the daily digest of mail I am to receive everyday and it is never what gets delivered. I have had a package that has been touring between Scranton, Carbondale & Factoryville US Postal facilities for the past week and each day it has a new type of unable to deliver reason, which makes no sense to me as my address is clearly printed on the label. I have communicated with the Post Master at this location and have been promised that he will speak to his carriers and get the service improved, but it is getting worse. I purchased a weatherproof bin to protect from the weather for my packages where the carrier usually drops them off and instead of putting them inside, the carrier either puts them on top or next to the bin, I wouldn't mind it if the carrier didn't know what the bin is for, but there is an sign that directs then to do so. FedEx and UPS read the sign and they put their deliveries inside the bin, so I don't understand why USPS doesn't; It isn't going to bite..........I promise. The poor service almost feels like it is purposely done so customers have to spend more money on a post office box just to get their mail.
  • JW
    Josh Wemmer
    Jan 2, 2026
    1.0
    Every package that mysteriously goes missing(usually some form of electronic) goes missing at this post office. Updates show that it arrives at the Dalton post office, goes out for delivery and then is lost.
  • GB
    ginny brunori
    Oct 13, 2025
    5.0
    I am a regular customer at the Dalton Post Office. I technically live in La Plume however La Plume does not have a scanner for eBay shipping, which is the only reason I visit any Post Office. The postal clerks in Dalton, Kaci and Brad as well as the Post Master are always friendly and helpful, regardless of how busy they are. I rarely wait even one minute for someone to come to the counter. The mail carriers do a great job of dealing with SO MANY packages. People who criticize them might want to try that job on for size. As a former AMAZON employee, I know of the challenges in the shipping world and it can be a BEAST. I often see these carriers out STILL delivering well into the night time hours which means that the clerk on duty is still working as well.
  • NB
    Nicholas Booth
    Jun 6, 2017
    5.0
    Great and nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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