Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1600 in Cranberry Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Streets Of Cranberry Beside Verizon Wireless.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others, particularly Heidi, were criticized for rudeness and unprofessional behavior.
Efficiency
Many customers appreciated the quick and efficient service, especially for printing and shipping tasks.
Staff Attitude
Several reviews highlighted issues with staff attitude, with reports of rudeness and lack of helpfulness from certain employees.
Management Response
There are complaints about management's lack of responsiveness to customer issues, particularly regarding lost packages and claims.
Pricing Issues
Customers expressed concerns about pricing transparency, with some feeling they were overcharged for services.
MM
Micah
4 days ago
5.0
Great staff who need paid way more with what they deal with, double pay during holidays.
CD
Cyndy Destefano
Dec 12, 2025
5.0
Manager was super busy but also exceptionally helpful in spite of that.
BT
Brandon T
Nov 26, 2025
1.0
Terrible customer service and rude. Lot of these reviews for this store. Wonder if anyone is going to take responsibility or the owner of this one just doesn’t care.
SK
Sagar Kamat
Nov 24, 2025
1.0
Horrible experience at the store. The staff is not in the bit friendly and show a ton of attitude for simple questions to the extent of trying to shame the customer. Wouldn't go here unless there's no other option.
RR
rvf239
Nov 12, 2025
5.0
I'm not sure of her name, but i'd like to shout out the Asian woman who works there. She was very friendly, and professional.
What services does The UPS Store #1600 in Cranberry Township offer?
The UPS Store #1600 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
Where is The UPS Store #1600 located?
It is located at 20436 Rte 19, Ste 620, Cranberry Township, PA 16066, in The Streets Of Cranberry beside Verizon Wireless.
What are the opening hours for The UPS Store #1600?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #1600 open on holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day, and Martin Luther King Jr. Day, but open on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #1600?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1600 have wheelchair accessible entrance and in-store shopping?
Yes, the store has a wheelchair accessible entrance and offers in-store shopping.
Which nearby businesses could I visit along with The UPS Store for home improvement needs?
You can visit nearby Groutsmith Pittsburgh for flooring and refinishing, Hardwood Restoration Services for home improvement, or Aspen Contracting, Inc. for roofing and contracting services.
What dining options are near The UPS Store #1600 for a meal before or after services?
Nearby dining options include Firehouse Subs, Clean Eatz, Condado Tacos, Aladdin's Eatery, and Omaha Steaks for a variety of food choices.
Are there any fitness or health-related places near The UPS Store?
Yes, Shelter Fitness offers sporting goods and active life services, Absolute Primary Care is a medical doctor, and Vitalant Blood Donation center is nearby.
How can nearby Verizon Wireless help me find The UPS Store #1600?
The UPS Store #1600 is located beside Verizon Wireless in The Streets Of Cranberry, making it easy to locate if you find Verizon Wireless first.