The UPS Store

4.2
266 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1600 in Cranberry Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Streets Of Cranberry Beside Verizon Wireless.

Details

  • Wheelchair accessible entranceAvailable

Location

The UPS Store
20436 Rte 19, Cranberry Township, PA
16066, United States

Hours

Reviews

4.2
266 reviews
5 stars
197
4 stars
16
3 stars
4
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciated the quick and efficient service, with several noting fast processing times for shipping and printing.

Pricing Issues

Several customers reported discrepancies in pricing, feeling overcharged for services and products, particularly in printing and shipping.

Notary Services

Customers expressed frustration with the availability and knowledge of notary services, with some reporting that notaries were unavailable or misinformed.

Lost Packages

Multiple reviews highlighted issues with lost packages and poor follow-up from management regarding claims, leading to dissatisfaction among customers.
  • RR
    rvf239
    Nov 12, 2025
    5.0
    I'm not sure of her name, but i'd like to shout out the Asian woman who works there. She was very friendly, and professional.
  • GT
    George Talbot
    Sep 4, 2025
    1.0
    I went there to have a DMV form notarized even though I knew that I didn't have to have it notarized, they quoted me 10 dollars and asked for the form, they looked at it and said since I already signed it, they couldn't notarize it, which was fine because it really didn't need notarized. My point is that they would of taken my money for something that I didn't need because they don't know about it, and I only know from a notary friend of mine. The UPS store needs to get updated with that information.
  • NK
    Nicholas Kovacs
    Aug 27, 2025
    5.0
    Easy printing through e-mail - greatly appreciate Jacob - he was efficient, professional, and got everything we needed printed easily with no hassle!
  • RB
    Renee Blevins
    Aug 2, 2025
    1.0
    customer service is ZERO. asked to pack and ship a box but she gave me an attitude when I asked to do it myself. then asked me what size I needed and after I wasn’t sure, she gave me an attitude and said “there’s lotssss of options”. I was so overwhelmed I bought the wrong size. then gave me an attitude when asked if I had tape. all around ATTITUDE because they were closing in 20 minutes. heard them proudly announce when they were closing too. I have been around everywhere trying to find somewhere to ship something, so I’m already overwhelmed and the last thing I needed was an attitude from some snothead teenager who was irritated that they closed soon. do better.
  • RR
    Robin Rogers
    Nov 3, 2023
    5.0
    Great assistance in printing from my email, beautiful color prints, stupendous service right away, very nice clerk (Derek)!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1600 in Cranberry Township offer?

The UPS Store #1600 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Where is The UPS Store #1600 located?

It is located at 20436 Rte 19, Ste 620, Cranberry Township, PA 16066, in The Streets Of Cranberry beside Verizon Wireless.