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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3575 in Collegeville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Trappe Center With Dollar Tree & Anytime Fitness.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
122 reviews
5 stars
65
4 stars
4
3 stars
5
2 stars
5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude and unhelpful staff, particularly from management.
Efficiency
While some customers praised the quick service for returns, others experienced significant delays and inefficiencies.
Packaging Issues
Numerous complaints about improper packaging of items leading to damage during shipping.
Notary Services
Frequent negative feedback regarding the notary services, with reports of unhelpful staff and refusal to assist.
Management Changes
Recent ownership changes have led to a decline in service quality, with several customers expressing dissatisfaction.
- KKKaty K.Nov 5, 20251.0The rudest old gentleman I have ever delt with. I've only been there twice and both times I was treated with utter disrespect. Genuinely, please hire better people 🙏 I do not appreciate being talked down too.
- AOAP OConnAug 15, 20251.0Shipped a sewing machine that is a sentimental item for my daughter. It was placed by this UPS store’s staff in far too big a box with a single sheet of bubble wrap laid on top. I pointed out these issues while in the store but was ignored by the “pros” at UPS. The box arrived with a significant hole in it and whatever generated the hole also punctured the sewing machine destroying it. Had the box been packed “by the pros” UPS claims to be in their ads, it would not have resulted in a destroyed item upon delivery. Lesson learned - pack yourself and don’t trust UPS - especially this store.
- ACAngela ChristineJul 26, 20252.0Eh. Convenient location but they’re always very slow. The gentleman that does notary services is VERY nosey and tries to read personal Documents which is very invasive.
- MMMarilynOct 30, 20243.0Harlam the store manager is very effective but their employees especially Sarge are very rude and not customer focused. Similar to other experiences he refused to put a piece of tape on a bag going back to Amazon.
- SEStefanie EifertJul 24, 20241.0I have to concur with the general consensus here that this location is FAR inferior to any other location I have ever dealt with - and it's down to poor customer service and their ridiculous upcharge of having to use their packaging when that should be free (according to Amazon). I just returned a picture frame in its ORIGINAL packaging that it was shipped in which was already protective (I only failed to put a piece of packing tape on it to seal it) and that woman made me buy a flimsy, large plastic envelope to actually ship it in. And she didn't even seal up the original packaging, so now if it were to fall out - it would get damaged. All she needed to do was slap on a piece of packing tape in the first place - would that have killed her or broke the bank for the store? And would it have killed her to perhaps have some semblance of a smile on her face, since she works in face-to-face customer service? Next time I will be going to another UPS Store, ANY UPS Store. I live right near there as well too. Well worth the drive to go elsewhere.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3575 in Collegeville offer?
The UPS Store #3575 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.
Where is The UPS Store #3575 located in Collegeville?
It is located at 130 W Main St, Ste 144, Collegeville, PA 19426, USA, within the Trappe Center alongside Dollar Tree and Anytime Fitness.
What are the operating hours for The UPS Store #3575?
Monday to Friday, the store is open from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and it is closed on Sundays.
Is The UPS Store #3575 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It maintains regular hours on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #3575?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3575 offer mailbox rental services?
Yes, they offer mailbox rental services for all your mail and package needs.
Can I get notary services at The UPS Store #3575 in Collegeville?
Yes, notary services are available at this location.
What nearby places can I visit when I come to The UPS Store #3575?
Nearby places include Jordior Aesthetics for beauty treatments, ShadesbyPaige for tattoos and piercing, True Value hardware store, Nashcards - Philly for arts and crafts, and Escape Trappe for entertainment like escape rooms.
How can nearby businesses like Escape Trappe complement my visit to The UPS Store #3575?
After handling your shipping or printing needs, you can enjoy entertainment at Escape Trappe, an escape room and festival venue nearby, making for a fun outing.
Are there fitness options near The UPS Store #3575?
Yes, Anytime Fitness is located in the same center as The UPS Store, allowing you to combine errands with a workout session.