United States Postal Service

2.3
85 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 Edgmont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Edgmont Ave, Chester, PA
19013, United States

Hours

Reviews

2.3
85 reviews
5 stars
22
4 stars
3
3 stars
4
2 stars
4
1 star
52
  • BS
    Brittanie Speirs
    Dec 31, 2025
    5.0
    I just had the smoothest experience I’ve ever had at a post office here. I went in for a passport renewal, and the woman who took care of me, Baseemah, was delightful. I made sure to make my appointment online so they were expecting me. I went right up and had no wait time. There was a question about whether or not my old passport was going to suffice for ID and she took the time to call and make sure it would be okay for me! It was a quick process, she was very helpful when I was filling out the paperwork. I was able to take my photo right then and there with her, and she even showed me the photo and asked for my approval. To me, the office staff had a friendly, family-style vibe. I truly appreciated the care and absolutely recommend coming here for passport services over going into Philly! In and out in about 30 minutes. Looking forward to making this our family go-to spot for passport services.
  • TV
    Tiga Vlog
    Nov 1, 2025
    1.0
    lazy supervisors, i went there to complain about not receiving a package request to speak with a supervisor they always claim they are in meetings ,
  • CG
    Christopher Griffin
    Sep 10, 2025
    5.0
    I am reviewing a specific employee Donte. Extremely professional, courteous and very knowledgeable. Always a pleasure to meet. Many times he is the only one working a window and even though busy he stays calm and devotes his resources to the customer he is serving. Employees like him should be recognized and definitely compensated more for what they do.
  • RJ
    Rev Dr.Robert Davis Jr
    Jul 21, 2025
    5.0
    The mail carrier did not deliver my flat box package. Today why is the mailc
  • TD
    Tedi Devine
    Aug 9, 2023
    1.0
    I've never had a problem with this post office till a month ago I checked the tracking number and it said my package was at the posted office so I went there but no one could find it left my information for the post master and didn't get a call I went back two more times and each time he was unavailable I going to go back one more time and if I don't get any answer's or my package I'm going to take the next step Update I went back and they gave me a letter saying they losted it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.