Easy to use and conveniently located inside GetGo 3705. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Since Primo brand has taken over, the service has been non existent. We haven’t had a delivery since June. The date keeps getting pushed. When I call I am promised a new date . Only to have to call again. Only customer service is allowed to help, the escalation process is worse, I am either told there is no one else to talk to. When I do request a supervisor I told they aren’t available. Then I am put on hold for over an hour. Only to find out every time I call they tell me this is a Costco account and my call has to be transferred to another number., even though I called the number they gave me for Costco. I was promised a free delivery and now a 50 credit. All of which is worth nothing to me without a delivery of water. I would rate this a 0 if I could. We have been Crystal Springs customers for years without ever even having 1 issue. The first few times I was very patient knowing they were going through a transition. It’s been 5 months with no delivery and the only action weI get is we are sorry for the inconvenience. I certainly hope I get water soon, however have my doubts. Anyone need 6 empty 5 gallon water bottles?
Frequently Asked Questions About Primo Water Exchange
What products does Primo Water Exchange offer at 410 Chestnut Street?
Primo Water Exchange offers fresh filtered drinking water available in 1, 3, or 5-gallon containers, as well as empty water jugs.
Where is Primo Water Exchange located?
It is located inside GetGo at 410 Chestnut Street, Carnegie, PA 15106, USA.
What are the payment options accepted at Primo Water Exchange?
They accept American Express, Apple Pay, cash, MasterCard, and Visa.
What are the operating hours of Primo Water Exchange?
Primo Water Exchange follows the retailer's location hours at GetGo 3705.
Which languages are supported at Primo Water Exchange?
English and Spanish are spoken at Primo Water Exchange.
What services does Primo Water Exchange provide?
They offer water refill services for refillable water bottles and water jugs.
How can I contact Primo Water Exchange for more information?
You can call them at +1 844-237-7466 or email social@primowater.com.
What social media platforms is Primo Water Exchange active on?
They are active on Facebook at https://www.facebook.com/PrimoWaterCorp, Twitter @PrimoWater, and Instagram @Primowater.
Are there any convenient places near Primo Water Exchange where I can grab food or snacks?
Yes, nearby you can visit GetGo which has a sandwich shop, Fuel 3205 Kiosk that offers bakery items, and El Pollon Carnegie for Latin American cuisine.
Which nearby locations can help me with cash or financial services when visiting Primo Water Exchange?
Bitcoin Depot and LibertyX Bitcoin ATM provide Bitcoin services nearby, Citizens Bank ATM offers cash access, and Western Union handles money transfer services.