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Brand Certified

United States Postal Service

2.4
(156 reviews)

Business Details

66 W Louther St, Carlisle, PA
17013, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 66 W Louther St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
66 W Louther St, Carlisle, PA
17013, United States

Hours

Reviews

2.4
156 reviews
5 stars
49
4 stars
2
3 stars
6
2 stars
8
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including packages marked as delivered but not received, and frequent misdelivery of mail.

Staffing Problems

Customers noted chronic understaffing leading to long wait times and poor service, with many expressing frustration over the inability to reach the office by phone.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment was negative, with many expressing dissatisfaction with the service.
  • BH
    Be Happy
    Feb 19, 2026
    5.0
    Just apply my kids passport today all staff was very friendly and helpful specially that lady employee she is really nice thank you POST OFFICE CARLISLE❤️
  • ML
    Maya Lewis
    Jan 14, 2026
    1.0
    I come here all the time to ship packages for my small business, I never really had too many issues but today I had a small bubble mailer I was trying to ship out. I had already printed the label at home but didn't have any tape. So when I got there, I asked to use some tape. The middle aged woman behind the counter said, "what for?" Even though she saw the package in my hand. She then said, "you know we don't do that right? You come here all the time, we don't let customers use our tape." This is my first time ever asking for tape and I never knew it was an issue. This staff member is always passive aggressive.
  • ER
    Edgardo Ramassat
    Dec 8, 2025
    1.0
    Very rude young man employee today, said to a customer that she was ignorant for wanting to pay for 1 stamp with a $10 bill, and employees when you have to pick one of 3 faces for how the service was they pick the smiley face before you pick any. Something has to change.
  • SS
    Shani Stanley
    Dec 3, 2025
    5.0
    This is my local post office; I mail all of my packages here. I also applied and received passports for myself and my children here. The customer service is good.
  • AH
    Altheia Holmes
    Oct 16, 2025
    5.0
    It has friendly, knowledgeable staff. Service was fast and efficient. The place was clean and organized. I would definitely go back and recommend it to any and everyone in the area. 2 thumbs up 👍🏾 👌🏽.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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