United States Postal Service

2.6
126 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1675 Camp Hill Byp to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1675 Camp Hill Byp, Camp Hill, PA
17011, United States

Hours

Reviews

2.6
126 reviews
5 stars
38
4 stars
8
3 stars
7
2 stars
6
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees being condescending and dismissive.

Delivery Issues

Frequent complaints about packages being marked as delivered but not received, along with misdeliveries and lost mail.

Appointment Availability

Customers expressed frustration with limited appointment availability for services like passport applications and fingerprinting.

Mixed Experiences

While some customers had positive interactions with staff, many others reported consistently negative experiences, indicating a lack of uniform service quality.

Communication Problems

Numerous reviews highlighted difficulties in reaching the post office by phone, with many customers unable to get assistance or information.
  • BH
    Bode Heelis
    Nov 17, 2025
    1.0
    Not a good experience. The lady was a real wise guy. Very condescending tone to us.
  • IA
    Ivanna Alarcon
    Nov 6, 2025
    1.0
    Rude miserable lady at the front
  • LM
    Lexi Mediavilla
    Nov 3, 2025
    1.0
    I refrained from writing this review for a year. My local USPS has become the most unreliable I’ve ever dealt with. Packages are constantly marked “delivered” when they’re not, and every time I call, I’m told to wait two more days before anything can be done. By then, it’s always clear the package was delivered to the wrong mailbox. It’s not a one-time mistake either—this has become a pattern. I’ll have two different tracked items scheduled for delivery, and they’ll show as “delivered” within minutes of each other, yet nothing shows up. Eventually, sometimes they do, but only after the hassle of chasing it down. I’ve never had these issues with USPS until moving here, and it’s frustrating that almost every other package turns into an ordeal. This location seriously needs to improve accuracy and accountability.
  • NN
    Novalith
    Oct 23, 2025
    5.0
    I scheduled an appointment for passports. I had everything the website told me to bring. Got it done quickly and with no issues.
  • LN
    Lyla Nissel
    Oct 8, 2025
    1.0
    Came here to submit my application to get my passport. I attempted to make an appointment online, however every time I do it, the website doesn’t work. It is states on the website that walk ins are from 8:30-9:30 AM. I arrive with everything at 9:22 and they’re telling me they aren’t accepting any more walk ins because they are in the middle of one however there are multiple people working. One woman calls me over and another lady starts yelling at the woman who called me over. Those two go in the back and start screaming at each other. The kind woman is telling the rude woman that it’s not 9:30 yet and she’s not doing anything. I’m not sure if the rude woman is the manager or something but that behavior at her grown age is honestly unacceptable, unprofessional, and immature.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.