United States Postal Service

2.3
84 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 345 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
345 S Main St, Butler, PA
16001, United States

Hours

Reviews

2.3
84 reviews
5 stars
22
4 stars
4
3 stars
2
2 stars
4
1 star
52
  • JJ
    Judith
    Dec 2, 2025
    1.0
    Put in forwarding address and experiencing no forwarding service. No one picks up phone at Butler PO to get this matter resolved. Horrible service!!!!! I would give no stars
  • AA
    Ashley A
    Dec 1, 2025
    5.0
    The personnel at the front counter, the back docks and with mail delivery have been consistently kind and helpful for decades! Thank you.
  • JH
    Jeremy Hobbs
    Nov 10, 2025
    2.0
    The person working on 11/10/25 at 9am was no help and was rude and sucked at his job and needs to work on it or I'll be rude back next time
  • JB
    Julie Bruschi
    Oct 2, 2025
    1.0
    Due to water company fixing pipes on our street .we have not got mail for 2 days .when you call the butler post office , its all automotive and you put in the number. It still ask over and over again. It would be nice to talk to a real person.
  • DD
    Dylan Douthett
    Nov 1, 2022
    1.0
    Terrible mail carrier service, just recently complained about a package being miss delivered or lost. Knowing the post office it's probably miss delivered, and now lost. So, I had to go though this process of submitting a complaint and waiting to get a call back. My call back was the definition of poor service. So first off I would think that someone who is answering phones of a business would introduce the business and give name and title. Attempted to voice complaints about the package and getting someone else's mail for the last two years. Basically got 30 seconds of I don't care and we'll look for your package, I didn't appreciate the rudeness Celeste.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.