The UPS Store

Reviews

• CC

  Courtney

  Jul 10, 2025
  1.0
  Terrible service on 6/28/2025 at 3 PM. The man working there didn't want to help me with my Amazon returns and had me use the self service. Normally I would have no problem with this, but I was returning shoes which did not fit into the provided plastic bags. I went to find the employee and he was sitting in the back on his cell phone. I told him I needed help since I had shoe boxes and he grumpily got up to help me. When I was explaining the problem, he had a clear attitude about helping with an amazon return. He did eventually 'help'. However, now a couple weeks later I found out only one of the shoes under the return were processed. The other never got scanned in as returned and Amazon shows no history of them being in transit, so I am out $150. I previously visited this UPS during a weeknight and was helped with a different man who was extremely helpful and patient. Not all employees are equal at this location.
• RP

  renuka patel

  Jul 7, 2025
  1.0
  It is just the worst
• EV

  Elena V

  Jul 7, 2025
  5.0
  Quick and easy package return. Staff member scanned my barcode and printed a receipt.
• BL

  bunny larogue

  Jun 29, 2025
  1.0
  Supposedly open sunday until 3, signed open, no one in store and door locked. Very lame, wasting people's time, 2 other folks were also there w packages.
• JV

  Jonathan Vervoort

  May 30, 2025
  1.0
  No notary. Tried calling in advance - no answer, so drove there and the notary was not there. Not particularly helpful if there’s no way to determine if the notary is present prior to driving all the way there.

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