Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17 S Commerce Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
146 reviews
5 stars
37
4 stars
5
3 stars
6
2 stars
6
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times and insufficient staff during peak hours.
Customer Service
Many reviews highlighted unprofessional and rude behavior from staff, particularly at the passport counter, leading to negative experiences.
Appointment Issues
Numerous customers faced problems with scheduled appointments being canceled or not honored, causing frustration and wasted time.
Cleanliness and Organization
Some customers noted that the facility was clean and organized, although this was not a universal sentiment.
Communication Problems
There were consistent complaints about poor communication, including unresponsive phone lines and misleading information on the website.
- MMMonica MankosDec 22, 20251.0If I could rate it a 0 I would, 1 is too generous. One employee is constantly rude and gives an attitude. I sell on Mercari and eBay and I’ve never had an issue with dropping things off before. This woman tells me that the pricing on the labels aren’t correct and continues to offer no way to help me with the issue. I told her I’ve dropped off envelopes like this before and no one has had a problem and my buyers have had no issues receiving items. She asked the other employee who says it’s fine, she continues to scoff and shake her head at me while putting them in the bin, not scanning them, and trying to take another customer. I asked her if it was good and if I could go and she just gave me more of an attitude and said “well she said they were fine”. I just walked out. She was also rude and unprofessional with the other people in line she “helped”. I’ve never had to deal with someone so rude and unprofessional EVER.
- FSFarm StateDec 20, 20252.0Thursday evening, close to business hour ending time, there were 7–8 people waiting in line. Unfortunately, the employee assisting with mail spent a long time chatting with a customer, which slowed things down significantly. Even with many people waiting, the process continued at a very slow pace, and there was little movement in the line for nearly 20 minutes. I eventually had to leave without mailing my package. I understand wanting to be helpful, but being more mindful of the line—especially near closing time—would greatly improve the customer experience.
- JJJessenia (J)Oct 3, 20251.0Because zero stars doesn't work. Both locations I have booked an appointment for have been unsuccessful and staff extremely unprofessional. Allentown Post Office on Hamilton St cancelled my appointment the morning of. Lehigh Valley Post Office in Bethlehem appointment was scheduled and confirmed, however when I arrived the staff was completely unprofessional and unwilling to assist or even acknowledge my appointment. Complete waste of time, money and PTO hours for work.
- AAAhmed AhmedAug 31, 20255.0Best place to delivery the lady is very nice
- BDbilly dirtAug 21, 20252.0Got bothered for idling my truck buy the old guy thay works at night on the dock so. I don't like to sweat my off too.I don't even know why but several other trucks outside are idling and nobody says nothing to them i can tell they definitely have their favorites i even asked the other drivers personally if anything was ever said to them and they told me no but I bet you everybody in there has their working has their ac on also i been also i would like to see all those people try to lay down in your bed at home with no AC.On a hot day and see how it feels.It's not going to go really well.That's how I feel like im gonna pass out and the driver lounge there is nasty and their own employees are always in their sleeping so that's out the window
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 17 S Commerce Way?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at the location.
Can I apply for a US passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Can I reserve a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at the USPS website addressing your ZIP Code area.
Is there 24/7 access to PO Boxes at the Bethlehem Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location directly.
What nearby places can I visit before or after going to the United States Postal Service at 17 S Commerce Way?
Nearby points of interest include Christmas City Properties (real estate), the UPS Customer Center for additional shipping needs, and the Allentown Women's Center for healthcare services.
Are there other postal facilities near this USPS location?
Yes, nearby facilities include the US Post Office, USPS Collection Point, and another USPS location nearby, providing convenient options for mailing and shipping.
What nearby services can complement my visit to the Post Office?
You can visit businesses like Romik (auto services), Bright Dental for dental care, or K9 Resorts Luxury Pet Hotel Bethlehem if you need pet boarding services around your postal visit.