United States Postal Service

2.9
41 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 131 W 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
131 W 4th St, Bethlehem, PA
18015, United States

Hours

Reviews

2.9
41 reviews
5 stars
15
4 stars
4
3 stars
3
2 stars
1
1 star
18
  • GK
    Gesuele Kimberley
    Aug 15, 2025
    5.0
    So Far....So Good been using this Branch just Shy of a year! Thee' Best Customer Service I've Experienced Ever! Never Had any Problems ever.....Everytime everything goes smoothly! I can't say this about most post offices I've dealt with in the past, but this one I have No complaints. Carry on Ladies....💗🙏🥰 See ya' on Saturday!
  • KB
    Kay Beaumont
    Jun 7, 2025
    1.0
    The worst
  • AM
    Ahmed Marouf
    Mar 31, 2025
    1.0
    I’ve had multiple frustrating experiences at this USPS location, all due to one particular employee. Today, she refused to accept my return package simply because the bag had the word “Express” on it, even though the shipping label was clearly for ground return. When I suggested scratching out the word, she mumbled something incoherent and continued to be unhelpful. She just doesn’t wanna help or work. It’s also not the first time she insists that I buy a packaging bag from the branch despite I have my stuff perfectly packaged. Overall, this isn’t the first time I’ve had issues with her. On a previous visit, she was literally eating a cucumber while I was speaking to her, and another time, she was watching videos on her phone instead of assisting customers. I kept calling her cause I was the only customer AND SHE WAS TOO BUSY WATCHING VIDEOS. I even filed a complaint before, and the branch manager just sent me a voice message saying they would “investigate.” Clearly, nothing has changed! It’s shocking that someone with such poor customer service is still representing USPS. If you need efficient and professional service, I’d recommend avoiding this location!
  • AD
    Alexander Derish
    Jan 31, 2023
    5.0
    I'm a proud former CCA & am writing this review for the same reason I write all reviews - to honor and acknowledge exceptional service. I had such a wonderful conversation with Mike (#1 Mike don't get it confused) while dropping off a mailpiece today that it validated & reinforced what a true career looks like. God Bless the USPS. If you want to send mail in Bethlehem, do it here. Bring your best self & that's what you'll see in reflection
  • AD
    Alicia DeStefano
    Jul 17, 2020
    5.0
    The guy in the am is very friendly and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.