Brand Certified
United States Postal Service
2.5(171 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
535 Wood St, Bethlehem, PA
18016, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 535 Wood St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
171 reviews
5 stars
49
4 stars
15
3 stars
7
2 stars
8
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior from certain employees.
Long Wait Times
Many customers reported consistently long wait times and understaffing issues, leading to frustration.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others reported negative interactions, suggesting inconsistency in service quality.
- JJJennifer Jimenez5 days ago1.0This place is horrible I had a passport appointment for my daughter they didn’t even send a notice that appointment was cancelled until I got to place that place is very unprofessional
- KLKatherine L5 days ago1.0Long line. One person working. Another worker took her break as soon as the line grew. Once she (Nadia) returned from break she checked me out and reached across the screen to complete the customer service survey for me without telling me. So she gave herself a positive review without giving me the opportunity to provide MY feedback. I would venture to guess I am not the first person she has done that to. It's totally dishonest for her to review herself without the knowledge or permission of the customer. I asked someone else to help me after that and Mimi stepped in. She was clear, patient, kind, and honest.
- SRSantiago Rivera5 days ago5.0Great service, when there’s a line it tends to move quickly. No complaints.
- MKMJ KFeb 14, 20261.0Apparently once you "do something" to upset any of the workers here, they obviously begin treating you differently. Add "using your local post office" to the long list of stress you already have, because now you need to drive 15 more minutes to another post office. Or start using UPS instead.
- DJDesar'ee JohnsonFeb 4, 20262.0My adult daughter misplaced her mailbox key for her home.And when she went there so she can get replacement keys.The lady at the front desk an african lady said, so why did you lose your keys?So then my daughter replied, my children must have misplaced them.She told my daughter, ah, don't blame those children.Why did you lose those keys??. Let me be clear.!!!! That's unprofessional.It's unacceptable, that's not her job to question somebody about losing keys, it happens.It's a part of life.But no one needs to feel guilty for losing their keys, it is not her job to chastise Anyone especially an adult whose over thirty and then told her later, when she found out her age, she doesn't look her age.She thought she was eighteen.It doesn't matter what her age is.It's not her job to question her on why?How and when she lost her keys!! And then she's paying twenty five dollars to receive her keys. There's no amount of money out there to pay to be embarrassed and question. When you ask for help to replace your keys at a post office at that it's unacceptable, it's unprofessional, and it's not a part of her job. Now my adult daughter is polite. She tries to brush things off. Because she doesn't like confrontation. So she'll laugh things off and keep it moving. But however I'm not and I do reviews, and my reviews are read. I would appreciate if this lady doesn't ever, ever overstep her boundaries to insult question or embarrass someone coming for help. Whether it's for mail or keys or stamps. Do your job say thank you. You're welcome help wherever hell is needed and that's that. And i'm positive, this is not the first time, but it's, it should be the last.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 535 Wood St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and often provide passport photo services.
Do I need an appointment for passport services at this location?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select Post Offices.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
Can I get a PO Box at this postal location?
Yes, you can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing proper identification.
Is there 24/7 access to PO Boxes at the lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. It's best to check with this local Post Office for specifics.
What are some nearby places of interest around the Post Office at 535 Wood St?
Nearby you can find the Bethlehem PA Healing Rooms, Soulmates Boutiki clothing store, and St. Luke's University Health Network hospital.
How can nearby transit or landmarks help me locate the Post Office?
The Post Office is near landmarks like the Moravian Cemetery and The Center Lehigh Valley, which can help you navigate to 535 Wood St in Bethlehem.
Are there any nearby services I can visit after the Post Office?
After visiting the Post Office, you might enjoy shopping at Soulmates Boutiki or relax at Gentlemen's Barbershop Bethlehem located nearby.
Does this Post Office offer online scheduling for appointments?
Yes, you can schedule appointments for services like passports using the USPS online scheduling tool provided in their quick link URL.
Brand Certified Facts from United States Postal Service
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