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Visit your local Post Office™ at 535 Wood St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Staffing Issues
Frequent mentions of long wait times and understaffing, leading to frustration among customers.
Delivery Problems
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction with the reliability of the service.
Mixed Experiences
While some employees received praise for their helpfulness, overall experiences varied greatly, with many customers feeling disappointed.
Communication Issues
Customers reported difficulties in reaching the post office by phone and receiving timely updates on their packages.
MR
Miguel Ramos
3 days ago
5.0
Richard and Carol were so helpful when I was looking to retrieve my daughters phone that was lost and returned to the post office thanks for your help!
RR
Rob Rivera
6 days ago
5.0
Arrived around 10:30am and was helped by Nadia. She was extremely helpful and pleasant. Nadia provided exceptional customer service. She was very approachable, kind, and had a sweet accent. Give that woman a raise!
DH
Donna Harrington
Nov 14, 2025
5.0
Everyone has and is always pleasant when I go here.
BB
Bentley
Oct 31, 2025
1.0
It seems to be that this USPS store also likes to delete bad reviews, I left one about this extremely rude employee (Donna) last month and It is somehow deleted off of this page. Suspicious...
DP
Daniel Pany
Oct 8, 2025
5.0
I've been here many times. Sometimes they have a long line, but as long as you're patient with the staff and respectful, they'll help you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 535 Wood St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and often provide passport photo services.
Do I need an appointment for passport services at this location?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select Post Offices.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
Can I get a PO Box at this postal location?
Yes, you can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing proper identification.
Is there 24/7 access to PO Boxes at the lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. It's best to check with this local Post Office for specifics.
What are some nearby places of interest around the Post Office at 535 Wood St?
Nearby you can find the Bethlehem PA Healing Rooms, Soulmates Boutiki clothing store, and St. Luke's University Health Network hospital.
How can nearby transit or landmarks help me locate the Post Office?
The Post Office is near landmarks like the Moravian Cemetery and The Center Lehigh Valley, which can help you navigate to 535 Wood St in Bethlehem.
Are there any nearby services I can visit after the Post Office?
After visiting the Post Office, you might enjoy shopping at Soulmates Boutiki or relax at Gentlemen's Barbershop Bethlehem located nearby.
Does this Post Office offer online scheduling for appointments?
Yes, you can schedule appointments for services like passports using the USPS online scheduling tool provided in their quick link URL.