Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 535 Wood St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
166 reviews
5 stars
48
4 stars
14
3 stars
7
2 stars
7
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.
Long Wait Times
Many customers expressed frustration over long wait times and understaffing, often experiencing lines of 30 minutes or more.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers reporting packages marked as delivered but not received.
Inconsistent Experiences
Customers reported varying experiences, with some praising specific employees while others highlighted poor service from different staff members.
Facility Conditions
The post office is described as clean and well-organized, but there are concerns about the availability of shipping supplies and the efficiency of operations.
- IZIca Z6 days ago1.0One day it is all "Hi Sweetie" here; next day you are treated like pond scum for reasons unbeknownst to me. Went in with a stack of mailings for my employer, asked for cheapest way to send (Standard mail?) Attendant says "Tracking?" I said no. She proceeds to ring up all mail under First Class and says "With tracking it is $ much." To which I responded " I think I said no tracking ." She continues ringing up all under first class, subtly banging things around, as she gives me receipt mumbles thank you. Costing my employer close to twice as much for the total bill. Seriously, I am in customer service, I was not rude, I simply reminded her I said no tracking and cheapest way. These wazoos need training. They get gruff with you for personal perceptions of micro- criticisms that are simply requeete- it is weird. Other days I have witnessed the woman at the passport office jamming out to tunes we all can hear on her phone, and the male that works there literally face times his kids while helping customers, talking to them as if you are not being waited on in front of him! Then when the screen appears for "How did we do today" he reaches over me and pressed the Happy Face!" You cannot make this up. One time I was awaiting a furniture delivery that they just waited weeks to deliver because the woman on that route could not lift the item. Yet, they take the contracted funds from Amazon to make these deliveries. They treated me like I was Cruelly for expecting the piece to be delivered. Also if you ship for Poshmark, I recommend always getting a receipt as they lollygag with ship time and lose about 1 out of every dozen packages you ship and yes I check my labels and weight and address. I need Veronika from Instagram to make a visit here and record the buffoonery to make an example of this place...or they need to grow a few balloons and float away! Calling the Post Master.
- JSJarimar SantiagoDec 1, 20251.0Wait time is insane . They need more people working in this location . Always a 30+ min wait
- LELose end45Nov 25, 20251.0Another government facility that can get away with being ran extremely poorly. 9/10 I come here there is a huge line and only one poor soul behind the counter to try and handle it.
- MRMiguel RamosNov 21, 20255.0Richard and Carol were so helpful when I was looking to retrieve my daughters phone that was lost and returned to the post office thanks for your help!
- RRRob RiveraNov 18, 20255.0Arrived around 10:30am and was helped by Nadia. She was extremely helpful and pleasant. Nadia provided exceptional customer service. She was very approachable, kind, and had a sweet accent. Give that woman a raise!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 535 Wood St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and often provide passport photo services.
Do I need an appointment for passport services at this location?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select Post Offices.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
Can I get a PO Box at this postal location?
Yes, you can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing proper identification.
Is there 24/7 access to PO Boxes at the lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. It's best to check with this local Post Office for specifics.
What are some nearby places of interest around the Post Office at 535 Wood St?
Nearby you can find the Bethlehem PA Healing Rooms, Soulmates Boutiki clothing store, and St. Luke's University Health Network hospital.
How can nearby transit or landmarks help me locate the Post Office?
The Post Office is near landmarks like the Moravian Cemetery and The Center Lehigh Valley, which can help you navigate to 535 Wood St in Bethlehem.
Are there any nearby services I can visit after the Post Office?
After visiting the Post Office, you might enjoy shopping at Soulmates Boutiki or relax at Gentlemen's Barbershop Bethlehem located nearby.
Does this Post Office offer online scheduling for appointments?
Yes, you can schedule appointments for services like passports using the USPS online scheduling tool provided in their quick link URL.