Staples

4.0
178 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Bethlehem, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2138 W Union Blvd, Bethlehem, PA
18018, United States

Hours

Reviews

4.0
178 reviews
5 stars
102
4 stars
29
3 stars
14
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported slow service and rude interactions.

Printing Services

Customers expressed frustration with the printing services, citing issues with equipment, long wait times, and inconsistent service.

Product Availability

The store generally has a good selection of products, but some customers noted issues with pricing and product compatibility.

Store Environment

The store is described as clean and well-organized, but some customers reported noise disturbances and dissatisfaction with staff availability.

Online Orders

Several customers had negative experiences with online order pickups, citing long waits and poor communication.
  • LL
    Leo19rash
    Oct 28, 2025
    2.0
    Please go waste your time trying to print some documents here at the staples and waste your money and then you would realize the printing machine is running out of ink after you waste your money and time printing 30 documents and when you ask the employee the reason for it and ask for assistance they will give you attitude saying and I quote “I have asked for ink from THEM and they won’t give it to me”. Before that waste your time trying to log into their computers which takes gazillion years lol what a waste of time and money.
  • SP
    Sammy Puppy
    Sep 19, 2025
    1.0
    Staff are very slow. Lines in every department. No one available to ask simple questions.
  • AM
    Alejandro Echeverri Morales
    Aug 26, 2025
    1.0
    Last time I came to Staples, I wanted to make a banner for my work. A very kind associate helped me, I just had to send the image and they adjusted it, placed the order, and the next day I was able to pick it up. The service was excellent. However, today I came back to purchase the same banner service again, and they told me I could not do it in-store, that I had to place the order only online—even though they had already done it for me in person before. The process literally takes five minutes, yet I had to wait in line for almost 10–20 minutes just to be told they would not provide the service they advertise. This was very disappointing
  • MR
    Mel R
    Aug 24, 2025
    1.0
    Horrible customer service. Lazy workers
  • DC
    Debbie castellano
    Aug 7, 2025
    5.0
    I always get superb service at my local Staples in Bethlehem, PA. I have shopped at Staples for at least 25 years. I find that the staff goes out of their way to help. That is a wonderful thing in these crazy times.

Frequently Asked Questions About Staples

What services does Staples in Bethlehem, PA offer?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns and pickup.

What are the store hours for Staples in Bethlehem, PA?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.