Staples

4.1
278 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Bensalem, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2329 Street Rd, Bensalem, PA
19020, United States

Hours

Reviews

4.1
278 reviews
5 stars
176
4 stars
42
3 stars
13
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly in the printing and returns areas.

Helpful Staff

Despite negative experiences, several reviews highlight specific employees who provided excellent service, demonstrating that some staff members are knowledgeable and friendly.

Store Management

There are complaints about poor management and staff training, leading to inefficiencies and customer dissatisfaction.

Product Availability

Customers appreciate the store's product selection and availability, often finding what they need in stock.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
  • SL
    Selena LosDinos
    Nov 15, 2025
    5.0
    Staples is an excellent place to purchase a Laptop
  • OK
    Oksana Kustikova
    Oct 21, 2025
    1.0
    Came tonight at 7:22pm to print something, asked for help, but the female at the printing area was rude from the beginning started saying that they closing in 30 min when it was still 40 min left before closing, so I stood there and waited for her after I sended the photos on e-mail but she just started been more ignorant, then she called an employee name Eric he came up to me, tried to explain the situation to him but he just stared printing me photos wrong size, I work in customer service myself but never treated my customers like that even if they would come 5-10 minutes before closing. I have never experienced worse customer service like tonight in this country before!! Will never use that store ever again, awful people work there!!
  • JB
    John B.
    Oct 11, 2025
    1.0
    Visited in store shopping for a desktop. Waited for help. Service desk called for help. Help didn’t show up. I tried calling by phone. It rang a number of times. No answer. They lost a customer.
  • TG
    Tetiana Glushko
    Oct 10, 2025
    1.0
    I have used their services several times and the experience is terrible and the mood is also terrible. They just stand there and approach you with great reluctance and dissatisfaction, demonstrating this with the expression on their face.
  • OO
    Oopsie
    Oct 6, 2025
    5.0
    We had a very good experience at the Staples on Street Road in Bensalem. The assistant manager Paul was extremely helpful even though I was nervous knowing I needed to buy a new computer to replace my old un-updatable one, and he made the experience much easier than I thought it would ever be.

Frequently Asked Questions About Staples

What services does Staples in Bensalem, PA offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential to working and learning.

What are the store hours for Staples in Bensalem?

Staples is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.