With a focus on the community of small businesses and consumers, Staples in Bensalem, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly in the printing and returns areas.
Helpful Staff
Despite negative experiences, several reviews highlight specific employees who provided excellent service, demonstrating that some staff members are knowledgeable and friendly.
Store Management
There are complaints about poor management and staff training, leading to inefficiencies and customer dissatisfaction.
Product Availability
Customers appreciate the store's product selection and availability, often finding what they need in stock.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
SL
Selena LosDinos
Nov 15, 2025
5.0
Staples is an excellent place to purchase a Laptop
OK
Oksana Kustikova
Oct 21, 2025
1.0
Came tonight at 7:22pm to print something, asked for help, but the female at the printing area was rude from the beginning started saying that they closing in 30 min when it was still 40 min left before closing, so I stood there and waited for her after I sended the photos on e-mail but she just started been more ignorant, then she called an employee name Eric he came up to me, tried to explain the situation to him but he just stared printing me photos wrong size, I work in customer service myself but never treated my customers like that even if they would come 5-10 minutes before closing. I have never experienced worse customer service like tonight in this country before!! Will never use that store ever again, awful people work there!!
JB
John B.
Oct 11, 2025
1.0
Visited in store shopping for a desktop. Waited for help. Service desk called for help. Help didn’t show up. I tried calling by phone. It rang a number of times. No answer. They lost a customer.
TG
Tetiana Glushko
Oct 10, 2025
1.0
I have used their services several times and the experience is terrible and the mood is also terrible. They just stand there and approach you with great reluctance and dissatisfaction, demonstrating this with the expression on their face.
OO
Oopsie
Oct 6, 2025
5.0
We had a very good experience at the Staples on Street Road in Bensalem. The assistant manager Paul was extremely helpful even though I was nervous knowing I needed to buy a new computer to replace my old un-updatable one, and he made the experience much easier than I thought it would ever be.
Are there recycling options available at Staples in Bensalem?
Yes, Staples provides recycling for electronics, ink cartridges, and batteries.
Which brands are available at Staples in Bensalem?
Staples features brands such as Amazon, Dell, HP, Microsoft, Apple, Canon, Epson, Logitech, and more.
What nearby places can I visit before or after shopping at Staples in Bensalem?
Nearby places include Keelie Cleaning Services, Romano Roofing, Melt Wax Studio, and Venus Skincare & Aesthetics for home and personal care needs.
Is there a nearby location for shipping services close to Staples in Bensalem?
Yes, the UPS Alliance Shipping Partner is nearby and offers courier and shipping services convenient for your mailing needs after visiting Staples.
What entertainment or dining options are close to Staples in Bensalem?
Nearby dining includes El Changarro (Mexican restaurant), All Star Pizza (Italian), and Friendly's (American restaurant with ice cream). For entertainment, Painting with a Twist offers art classes and paint-and-sip events.