The UPS Store

4.6
421 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2447 in Audubon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Audubon Village Shopping Ctr - Egypt And Pawlings Roads.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2820 Audubon Village Dr, Audubon, PA
19403, United States

Hours

Reviews

4.6
421 reviews
5 stars
374
4 stars
5
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were notable complaints about rudeness from certain employees, particularly the manager.

Efficiency

Customers frequently highlighted the quick and efficient service, especially for tasks like Amazon returns and printing.

Staff Recognition

Several reviews specifically mentioned employees like Colin, Kris, and Brandon for their exceptional service and professionalism.

Mixed Experiences

Some customers reported negative interactions that overshadowed their overall experience, indicating inconsistency in service quality.
  • EO
    Erica Owens
    Dec 22, 2025
    2.0
    I thought I did enjoy coming to this spot until they lost my package, sent to another state and cost me $193. Refused to say sorry or have empathy for THEIR SCREW UP ! When I went to ask about it, the manager was loud, rude and condescending. Just kept saying, I cant help you and dont know what to tell you. Again, it was their screw up. I left before I dragged him across the counter. I have always been nice when I came there and was nice when I came in today. I even asked him to talk away from the customers and he refused and became rude. I didnt deserve the treatment I received and I will gladly go out my way to stay away from this place. To add to the response. I brought in a package and printed a label and I was told to send it to YOUR email for the store. A label was printed and you all slapped it on MY package and sent it to Texas. That is the stores fault and not mine. You brushed me off, you were rude and you didnt try to help. If this helps you sleep at night....so be it. But own up to your mistake & say sorry.
  • WS
    Wilson Stewart
    Dec 7, 2025
    5.0
    This is a full service UPS store. Don’t waste your money on printers, scanners, fax machines, etc. The people at this store are very friendly and can help you get all your electronic paperwork done fast and efficiently. They also are great for Amazon returns and mailing delicate items.
  • GM
    Genet McCullen
    Nov 28, 2025
    5.0
    The staff was incredibly helpful and friendly. I was helped with packaging pricing and I was incredibly positive environment. The employees even found a discount code I was eligible for they really went over and above to accommodate mining fantastic Location fantastic store fantastic employees.
  • MG
    mahesh goud
    Nov 11, 2025
    1.0
    Sorry to say, I was trying to do notary but it was a bad experience with this ups store, I don’t know his name but looking like small male with glasses and I don’t know his intentions for not doing but he was rude.
  • DC
    David Cohen
    Oct 19, 2025
    5.0
    Colin the store manager is awesome. He is knowledgeable, personable, and makes going to UPS Audubon a wonderful experience. You can tell he loves his job and loves to help people and provide superior service. Thank you Colin for everything you do and all the help you provided!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2447 in Audubon offer?

The UPS Store #2447 offers packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.