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United States Postal Service

3.2
(30 reviews)

Business Details

1020 Merchant St, Ambridge, PA
15003, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1020 Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1020 Merchant St, Ambridge, PA
15003, United States

Hours

Reviews

3.2
30 reviews
5 stars
14
4 stars
1
3 stars
3
2 stars
1
1 star
11
  • AF
    Amber Flees
    Nov 7, 2025
    1.0
    Let me just start by saying it's not hard to be decent. I went here to pick up a package that was listed on my tracking "being held at post office by customer request". I'm the customer and I didn't request this, but it's no big deal I just dropped by after work. I waited for a few minutes for someone to come up, again, no biggie all cool. I gently explained my situation and that I was there to pick up my package. It's a Friday, I don't wanna be a burden and just leave it there all weekend. I didn't really care when I got this package. After silently punching in my tracking number and asking for the delivery address as well as giving me some bizarre expressions, they mentioned if something was blocking my mailbox. I explained my car is close-ish(3 feet) to my mailbox and will be moved soon. I expressed I'm having a lot of issues with depression and just haven't had the time or energy to play musical cars at my house to get it moved further away. This was dismissed which is fine. But then came the part that bothered me. They stated that *my mail persons name* is really good and the situation has to be really bad for her to write "something like that." What does that mean and what was that for? Now, being the anxious person I am, I think that my mail person is writing cruel things about me in their system. That sucks and just feels bad. I asked about it a little bit and said, "she isn't mad at me is she? I'm not mad about the package, the car will be moved tomorrow and I hope we are cool." The person just kept putting their hands up saying they just work inside or whatever. Immature and unprofessional response. If something bad was written, they could have just given me my package and not mentioned it to me. I was pleasant with them so why all this? Do better. I don't deserve to be feeling bad for being a normal human just calmly picking up a package.
  • FB
    fae b
    Sep 30, 2025
    1.0
    tried to say i sent back an item, never did that an theyre saying i gotta now out of my own inconvenience pick up the package with a valid id, yall can’t delivery a heavy package?
  • LS
    Lucinda S
    Jun 9, 2022
    3.0
    My mail person constantly takes me mail. If I don't collect it EVERY SINGLE Day (including packages he stuffs in my mailbox) he takes it back to the post office. Such a pain bc I work until 3:30 an hour away.
  • SE
    Suzuki Electra
    Jan 25, 2022
    5.0
    Very fast and efficient, pleasant staff !! 😀
  • TB
    Terry Bornheimer
    Feb 27, 2019
    2.0
    The carrier for duss ave has been for months now putting my mail in the other apartments mailbox I have reported thus the post master several times now and just today they put a package in the wrong mailbox again!!! All because he doesn't wanna open a screen door and lift the lid to my mailbox!!!!! Thus is extremely un-exceptable with it being tax time to boot no wonder I haven't received my tax return in the mail! There all to lazy to do there jobs professionally even tho they get paid 17.50 an hour!!! Do your job the way the law says!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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