United States Postal Service

3.2
30 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1020 Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1020 Merchant St, Ambridge, PA
15003, United States

Hours

Reviews

3.2
30 reviews
5 stars
14
4 stars
1
3 stars
3
2 stars
1
1 star
11
  • AF
    Amber Flees
    Nov 7, 2025
    1.0
    Let me just start by saying it's not hard to be decent. I went here to pick up a package that was listed on my tracking "being held at post office by customer request". I'm the customer and I didn't request this, but it's no big deal I just dropped by after work. I waited for a few minutes for someone to come up, again, no biggie all cool. I gently explained my situation and that I was there to pick up my package. It's a Friday, I don't wanna be a burden and just leave it there all weekend. I didn't really care when I got this package. After silently punching in my tracking number and asking for the delivery address as well as giving me some bizarre expressions, they mentioned if something was blocking my mailbox. I explained my car is close-ish(3 feet) to my mailbox and will be moved soon. I expressed I'm having a lot of issues with depression and just haven't had the time or energy to play musical cars at my house to get it moved further away. This was dismissed which is fine. But then came the part that bothered me. They stated that *my mail persons name* is really good and the situation has to be really bad for her to write "something like that." What does that mean and what was that for? Now, being the anxious person I am, I think that my mail person is writing cruel things about me in their system. That sucks and just feels bad. I asked about it a little bit and said, "she isn't mad at me is she? I'm not mad about the package, the car will be moved tomorrow and I hope we are cool." The person just kept putting their hands up saying they just work inside or whatever. Immature and unprofessional response. If something bad was written, they could have just given me my package and not mentioned it to me. I was pleasant with them so why all this? Do better. I don't deserve to be feeling bad for being a normal human just calmly picking up a package.
  • FB
    fae b
    Sep 30, 2025
    1.0
    tried to say i sent back an item, never did that an theyre saying i gotta now out of my own inconvenience pick up the package with a valid id, yall can’t delivery a heavy package?
  • JS
    john steadman
    Jul 5, 2025
    5.0
    Really excellent service from both inside the post office and from the mail carrier. They go out of their way to help.
  • TK
    Tony K
    Jul 23, 2020
    1.0
    My package ended up in leetsdale and I'm in ambridge smh
  • LL
    Loot Up Design (LD)
    Nov 20, 2015
    3.0
    Good service but I can never get a priority package the day it's supposed to arrive. The updates are delayed so I always have to reschedule. Please knock louder.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.