United States Postal Service

2.1
84 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1201 11th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1201 11th Ave, Altoona, PA
16601, United States

Hours

Reviews

2.1
84 reviews
5 stars
18
4 stars
5
3 stars
4
2 stars
0
1 star
57
  • TA
    triple alex
    Dec 31, 2025
    1.0
    Workers here are very very incompetent and inconsiderate. They are extremely rude and not helpful at all. Its mainly the women there. They all are honestly just full of themselves.
  • SW
    Sally Web
    Dec 10, 2025
    1.0
    No self service kiosk is insane. No parking , had to park 2 blocks away and walk. With the amount of money usps makes they could fix these issues.
  • JL
    John Lewis
    Dec 2, 2025
    1.0
    This post office carriers do not do their jobs. Every time I do not have incoming mail, they do not pick up the outgoing mail. I run an online business that ships out orders by 1st class letters DAILY. I have file MANY complaints through the USPS website, and the Post masters claim that they have marked my address for DAILY pickup even without incoming mail. Yet anytime the normal carrier is off, their substitute does NOT pick up the mail.
  • TL
    Teddy Lados
    Nov 15, 2025
    1.0
    Be very careful if leaving prepaid packages at the drop box window. I had 2 packages that never got scanned in nor delivered. When I went to talk to them in person, I was pretty much told there was nothing they can do. Either dishonest employees or ones that just don't care. Now I'm out money with unhappy customers from eBay since they can't do there job properly.
  • MM
    Mackenzy
    Oct 6, 2025
    1.0
    this is the third day in a row (excluding sunday) that our mail HAS NOT BEEN DELIVERED! But your employees told the places that i have been ordering things from that the items had been delivered. Where is our stuff? i literally saw our mailman in our neighborhood yet he conveniently forgets the 400 block of 40th street? okay. useless

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.