United States Postal Service

2.2
81 reviews

About

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Visit your local Post Office™ at 1201 11th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1201 11th Ave, Altoona, PA
16601, United States

Hours

Reviews

2.2
81 reviews
5 stars
18
4 stars
5
3 stars
4
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0
1 star
54
  • TL
    Teddy Lados
    Nov 15, 2025
    1.0
    Be very careful if leaving prepaid packages at the drop box window. I had 2 packages that never got scanned in nor delivered. When I went to talk to them in person, I was pretty much told there was nothing they can do. Either dishonest employees or ones that just don't care. Now I'm out money with unhappy customers from eBay since they can't do there job properly.
  • SM
    Shawn Morgan
    Oct 10, 2025
    1.0
    Current mail person was rude and ignorant when they delivered the mail.
  • MM
    Mackenzy
    Oct 6, 2025
    1.0
    this is the third day in a row (excluding sunday) that our mail HAS NOT BEEN DELIVERED! But your employees told the places that i have been ordering things from that the items had been delivered. Where is our stuff? i literally saw our mailman in our neighborhood yet he conveniently forgets the 400 block of 40th street? okay. useless
  • JB
    John Boslet
    Sep 17, 2025
    1.0
    What is going on? This is the second time that when I went to the mailboxes at my apartment building to check my mail, the entire mail boxes door has been left wide open by the mail carrier. The mail boxes on the wall are divided into three sections, and for the second time, the entire middle door that covers several rows was left wide open. This was done late in the day, obviously by a carrier in a hurry to get done, and not paying any attention to what they were doing. This building has a problem with theft of mail as it IS, let alone for the door covering the individual boxes to be left wide open. This is happening way too often. Location is 1501 11th Avenue, Wolf Court apartments. I appreciate if it could be looked into, and the doors to the mailboxes to be secured. Also, our building is often skipped altogether lately for mail delivery. Thank you for your attention to this matter.
  • PS
    Patty Settle
    Aug 11, 2025
    1.0
    Try to get an agent on the phone discuss an issue. Its like talking to a wall no one answers the phone and the phone numbers are pointless. I've spent last 30mins trying get a agent somehow. I live over 2 miles away from postal service not like I can get there. Plus takes money to ride the bus just for something could possibly be solved over the phone.This is the worst thing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.