With a focus on the community of small businesses and consumers, Staples in Altoona, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the friendly and knowledgeable staff, highlighting their willingness to help and provide assistance.
Product Availability
Customers frequently noted that the store had a good selection of items and they were able to find what they needed quickly.
Mixed Experiences
While many reviews were positive, there were several complaints about rude or unhelpful staff, particularly during busy times.
Technical Assistance
The tech support staff received high marks for their expertise and helpfulness, especially in resolving computer issues.
Checkout Experience
Some customers reported dissatisfaction with the checkout process, citing unengaged cashiers and pricing discrepancies.
MH
Michael Haire
Feb 12, 2026
5.0
Associate went out of his way to help me.
JR
John Rudasill
Feb 7, 2026
5.0
Almost always find what I need.
JL
Jacalyn Logue
Feb 6, 2026
5.0
Great customer service at the Altoona Staples!
JG
Julia Good
Feb 4, 2026
5.0
Amazing and helpful staff
KK
Kittie
Feb 1, 2026
1.0
Simply needed copy paper, but none of the aisles had paper listed on them. Found it and went to pay, but then saw a better deal near the check out. I left the first paper ream there and the employee came by to pick it up. I apologized to her for leaving it and she completely ignored me with a miserable look on her face. She did not make eye contact or address me at all. It was so rude that I walked out without buying anything. Young blonde girl with a ponytail at 3pm on Sunday 2/1/26. Got the paper on Amazon for $4 cheaper. Can’t say I’ll shop there again anytime soon.