Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1000 Postal Rd Side to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
164 reviews
5 stars
17
4 stars
4
3 stars2
2 stars
3
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, and unresponsive to inquiries.
Package Issues
Many customers reported lost or misdelivered packages, with complaints about packages being marked as delivered when they were not.
Accessibility
Customers expressed frustration over the facility's accessibility, including unresponsive staff at the counter and difficulty in reaching them by phone.
Management Problems
Reviews indicated a lack of proper management and organization, leading to confusion and inefficiency in service.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers describing their experiences as frustrating and disappointing.
- JPJeff PenizottoDec 17, 20251.0There is nobody answering the door. I’ve never experienced such a poorly operated USPS.
- LLLarissaDec 4, 20251.0The way this office runs is awful. I’ve been living in Lehigh valley for a long time, this is not normally the office my packages get sent to. This is the first time my package accidentally got sent to this office from the sorting facility, and they lost it. The person in line before me also had a lost package from this same office.
- MMMrToxic “MrToxic”Sep 15, 20251.0Poorly managed facility and incompetent. Lost some packages and they never help is always “oh but the system shows it was blablabla” bs.
- SHs HalsteadAug 14, 20251.0HORRENDOUS! Mail is delivered to the wrong addresses. The personnel do not answer the phone. Nor do they return voice mail messages left by residents. I encourage everyone to lodge complaints, on line and or by phone regarding the location.
- LELose end45Jul 16, 20251.0Forwarded my package to a random address in Allentown, I don’t even live anywhere near Allentown, all without my consent. No phone call text or anything. Effectively stealing my package. Tired of these shady delivery drivers getting away with doing whatever they want
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 1000 Postal Rd Side?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo. Please complete and print your passport application form before arrival.
Do I need an appointment to use passport services at this location?
Most Post Offices require an appointment for passport services using the online scheduler, although some have limited walk-in hours.
What are the operating hours of the United States Postal Service at 1000 Postal Rd Side?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office. Online reservations and price checks are available at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in their lobbies, but hours may vary by location. Check with this Post Office for specific access times.
What nearby places can I visit before or after visiting this Post Office?
Nearby, you can visit the Bethlehem Post Office Airport Branch for additional postal services, check out Famous Footwear for shopping, or explore the US Marine Corps Reserve Center, a local historical landmark.
Are there other postal service locations close to this Post Office?
Yes, nearby postal service locations include the United States Postal Service shipping center and the US Post Office.
What nearby services support health and wellness in the area?
Nearby health and wellness facilities include Bio Med Sciences for medical supplies and Advantage Nutrition & Wellness, LLC for nutrition services.
Where can I find nearby accommodations if I need to stay overnight?
Knights Inn Allentown is a nearby hotel providing accommodations near the Post Office.