United States Postal Service

1.5
161 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1000 Postal Rd Side to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1000 Postal Rd Side, Allentown, PA
18109, United States

Hours

Reviews

1.5
161 reviews
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17
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1 star
135
  • MM
    MrToxic “MrToxic”
    Sep 15, 2025
    1.0
    Poorly managed facility and incompetent. Lost some packages and they never help is always “oh but the system shows it was blablabla” bs.
  • SH
    s Halstead
    Aug 14, 2025
    1.0
    HORRENDOUS! Mail is delivered to the wrong addresses. The personnel do not answer the phone. Nor do they return voice mail messages left by residents. I encourage everyone to lodge complaints, on line and or by phone regarding the location.
  • CK
    Christina Kamel
    Jun 24, 2025
    1.0
    Took my money for address change and are telling me address isn’t valid tbey don’t know how the address change went through on THEIR website. Address is valid I get Amazon packages everyday but can’t get my mail??? And they already took my money for an address change and won’t do a refund. HORRIBLE SERVICE no one knows what they are doing and manager doesn’t care at all. Will be reporting to corporate. Manager is stating there is no “district” to call a complaint in. Refusing to give any number to put a complaint.
  • AM
    Amber Morgan
    Jun 10, 2025
    1.0
    What’s the point of having a phone if the lady at the desk doesn’t even answer it? VERY UNPROFESSIONAL AND NOT RELIABLE. I’m trying to get ahold of someone about my packages and I’m upset. Check your voicemail!!
  • OS
    Omer Senliler
    May 9, 2022
    1.0
    Every time closed I come back again is not open. Very disappointed for usps

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.