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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5003 in Allentown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N Cedar Crest & Walbert Ave Crest Plaza Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
283 reviews
5 stars
256
4 stars2
3 stars
7
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, often going above and beyond to assist customers.
Efficiency
Customers frequently mention the quick and efficient service, even during busy times, with many noting minimal wait times.
Upselling Concerns
Several reviews express dissatisfaction with perceived upselling practices, particularly regarding additional fees for packaging and services.
Positive Experiences
Many customers report excellent experiences with shipping and returns, highlighting the store's ability to handle complex situations effectively.
- ZZZingJan 7, 20265.0So far these guys have exceeded my expectations 3 out of 3 times. They took extra care to send a very expensive watch overnight, have offered to pack up my boxes for me, and have overall been extremely pleasant to deal with! I have switched all of my eBay shipments over to UPS now! Thanks again for being so helpful and courteous!
- JGJoseph GuilderDec 15, 20255.0I had a vast amount of orders for my company. Everyday this team at this ups store was amazing with helping me. They processed up to 70 orders for me a day and were very encouraging. Highly recommend this location
- LJLeah JacobsDec 12, 20255.0Hands down the best UPS Store- always friendly, patient, and incredibly helpful. It's rare to find customer service this consistently great. Thank you!
- SFSteven FarisDec 9, 20251.0Absolutely trash customer service. 0 regards to customer courtesy. Just gives an excuse they are "private. " Private business owners can make their own decisions. Ups lost my package and the reship was sent to the store. Shipping fee paid and I had to pay a store fee? Ridiculous, especially from a first choice member. Business ran by greed.
- TKT KDec 6, 20255.0After a few very poor experiences at other UPS locations, this one on Cedar Crest Blvd was top notch. In the midst of a crazy holiday season, they helped me get exactly what I needed. All of the employees at this location were wonderful and welcoming. I’m glad I ended up giving UPS one last try at this location.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5003 in Allentown offer?
The UPS Store #5003 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5003 located?
It is located at 1636 N Cedar Crest Blvd, Allentown, PA 18104, in the Crest Plaza Shopping Center at N Cedar Crest & Walbert Ave.
What are the operating hours of The UPS Store #5003?
Monday to Friday, it is open from 8:00 AM to 6:30 PM. On Saturday, it is open from 9:00 AM to 2:30 PM. The store is closed on Sundays.
Is The UPS Store #5003 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It has regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #5003?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store #5003?
Yes, The UPS Store #5003 offers mailbox rental and mailbox services for receiving mail and packages.
Does The UPS Store #5003 provide document shredding services?
Yes, they offer document shredding services on site for secure document disposal.
Are there any nearby services for additional shredding needs near The UPS Store #5003?
Yes, Shred Nations, a shredding services provider, is located nearby and can be an alternative for industrial or large-scale shredding needs.
What are some nearby places where visitors can exercise near The UPS Store #5003?
Club Pilates, a pilates studio and gym, is close by and offers sports and recreation facilities for visitors interested in fitness.
If I'm staying at Papavero Villa Rentals nearby, why might I visit The UPS Store #5003?
Guests at Papavero Villa Rentals can conveniently visit The UPS Store for shipping services, printing, mailbox rentals, and other business or mailing needs during their stay.