Staples

3.9
144 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Allentown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3300 Lehigh Street, Allentown, PA
18103, United States

Hours

Reviews

3.9
144 reviews
5 stars
82
4 stars
23
3 stars
5
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unprofessional behavior.

Staffing Issues

Several reviews noted that the stores are often understaffed, leading to long wait times and difficulty in receiving assistance.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration when items were out of stock or only available online.

Printing Services

Printing services received mixed reviews, with some customers satisfied with the results while others experienced issues with quality and service.

Store Cleanliness

Many customers commented positively on the cleanliness and organization of the stores.
  • MB
    Mr. Burner
    3 days ago
    5.0
    I’ve been shopping with Staples for as long as I can remember and I typically don't take the time to write reviews but I have to say employees like Aneesh are the reason I keep coming back. I want to start by saying that this store is clearly understaffed, I think there were only 2 employees in the building and they were both bouncing all over the place to help customers. Despite their lack of coverage, Aneesh still took the time to help me find exactly what I needed. He was professional, patient, and more courteous than he should be... way too many yes sirs. You don’t see that level of dedication anymore. Staples is lucky to have someone who goes above and beyond for their customers, he is an asset to a store like this and hopefully a permanent fixture for years to come.
  • MA
    Mister Anon
    Nov 17, 2025
    1.0
    Had a bad experience with customer service today and it pissed me off. I called to ask about availability for a product and I wanted to briefly share what happened with my faulty product that I want to replace, and after 10 seconds the employee cut me off and put me on hold to "get someone else on the phone" and I was on hold for 5 minutes. I have a lot of shit to do I don't have time for getting cut off and getting put on hold. They didn't even ask me what I was calling about, just put me on hold until I had to hang up.
  • WA
    wild life conservator wild animals
    Oct 11, 2025
    4.0
    Needed the receipt and was not in bag when I got home
  • HR
    Honda Roge
    Oct 8, 2025
    1.0
    What is going on with this location. Everytime I go here to return a package from Amazon. Seems like it goes missing like someone stole it. Get your shit together.
  • KK
    Kay Kurtz
    Oct 4, 2025
    5.0
    Great service, ease of finding what I waslooking for.

Frequently Asked Questions About Staples

What types of services does Staples in Allentown, PA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the operating hours for Staples in Allentown?

Staples is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.