With a focus on the community of small businesses and consumers, Staples in Allentown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staffing Issues
Many reviews noted that the store is often understaffed, leading to long wait times and inadequate assistance for customers.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or requiring online orders.
Printing Services
Printing services received both positive and negative feedback; some customers were satisfied with the results, while others experienced issues with quality and service.
JC
john c
Feb 22, 2026
1.0
Opens at 11 instead of 9 like all the other normal hours stores. This is why staples is going out of business.
DW
Debbie W
Jan 20, 2026
5.0
I had to return an Amazon package. Staff was very helpful and friendly. Quick Service
DD
Dee “Dolly” D
Jan 9, 2026
1.0
This place is the worst. I went in there to print some stuff, but for some reason I could never get the code sent to my email. I asked what can I do I really needed to have these copies. The person that I spoke too had no clue and did not give me any other options. I asked about the printing machine can I do it myself without a code. He tells me there is a printer that they rent to use but I have to pay. I told him it was fine. He walked away leaving me at a printer that I had no idea what I was supposed to do. I put in my credit card and was getting no where I removed my card and asked another associate that I needed help can someone help me. He told me they are short in staff like honestly that's not my problem because if I'm to pay my money I should be a priority as a paying customer stocking should not be a priority. I told him that my card was charged for nothing 58 cents which he claimed it is just a hold that I was not charged it's for fraud prevention. This man did not even look my way. So I left with a charge on my card and no copies. My advice is to shut the store down or get rid of those useless employers. For the record this is not my first time leaving this staples without the help of any of the associate's.
Awful place, awful workers, awful customer service. Shame on you
VC
Vivi Christogianni
Dec 22, 2025
5.0
Stopped in tonight to do some Amazon returns, and received wonderful customer service from Bruce. He worked hard to expedite customer service to everyone in the line, twice multitasking on two different registers helping out Amazon returns and checking out customers simultaneously. You don’t often see that level of customer service anymore, and it needs to be highlighted! Thank you!
KM
Kaitlin McCall
Dec 15, 2025
2.0
I used this Staples for my business for over 5 years now; particularly the print department. The workers in the department are great! (That is why I gave them 2 stars and not 1.) I encourage others to use this Staples for printing needs. I choose to pay a higher price at times to support them over other big box retailers. Today I was told to "stop talking" and then hung up on while I was asking a question regarding the print order I was about to submit. Now I have to find somewhere else to do all my printing. Not cool.
What payment methods are accepted at Staples in Allentown?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples in Allentown?
You can find products from brands like Amazon, Dell, HP, Apple, Microsoft, Canon, and many others including laptops, printers, office supplies, and furniture.
Is Staples in Allentown a good place for small businesses and remote workers?
Yes, Staples caters to entrepreneurs, small businesses, remote workers, parents, teachers, and students, providing a variety of services and products.
Are there any transit or shopping options near Staples in Allentown?
Yes, Staples is near South Mall which offers various stores and services, making it convenient to shop or dine before or after your visit.
What nearby stores could I visit along with Staples for office supplies and printing services?
Nearby, you'll find stores like Caring Hearts Thrift Boutique offering printing services, Blick Art Materials for arts and crafts, and UPS Access Point locations for shipping needs.
Are there dining options close to Staples in Allentown?
Yes, nearby dining options include A1 Japanese Steak House for Japanese and sushi cuisine and S & D Soulicious Cuisine for soul food.
Can I find fitness or recreational activities near Staples in Allentown?
Yes, Full Circle Training gym is close by, offering fitness opportunities near Staples.
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