Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Allentown, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
159 reviews
5 stars
94
4 stars
24
3 stars
7
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, including office supplies and printing services.
Store Cleanliness
There are complaints about cleanliness, particularly regarding the bathrooms, which some customers found unsanitary.
Efficiency Issues
Several reviews mention long wait times and inefficiencies, particularly in the printing and TSA PreCheck services.
Positive Experiences
Many customers report positive experiences with specific employees who provided exceptional service, highlighting the importance of individual staff performance.
- JBJesse Bangham4 days ago1.0Never again will I deal with this company ! Horrible , Lying customer service , I cancelled an order only to find out they cancelled the installation part not the entire order. They reshipped the furniture any way. With out my knowledge . Very unprofessional in my opinion. Screw them ! Never again. Office depot closed ....They will be next ! Watch !
- LHLucy HortonNov 5, 20255.0We love our local Staples! It meets our needs every time.
- RLRowena LeRoyOct 22, 20255.0Clean well layed out store. Very helpful employees.
- DSDerek SantamassinoOct 22, 20251.0I am writing this review because I came to this store location on Monday the 20th, and the service was extremely poor... I came there to drop off an Amazon returns package. I initially took it to UPS inside Staples. The ladies were to the right of me was ALL free and did not immediately ask if I needed help. And than the one lady took a phone call which I believe was a few minutes. After that phone call, she finally came over and ask what can she help with. I told her I needed to drop off this package. She asked if it was Amazon returns. I said yes. She told me I needed to take it to customer service I took it to customer service and she was cleaning out the box that was below the cash register. She saw me but did not acknowledge at first until she was done than she took my package and scanned my QR code Between both the Staples UPS and customer service saw me but did not acknowledge. They did not want to help me... I am sure my disability played a factor which would be discrimination... EDIT to include the following: When I initially went into the store. I asked a customer where the UPS was because I thought I needed to take it to UPS. The customer told me she doesn't work there but pointed me to the UPS. And than the same customer went over to customer service after seeing me standing there, the customer asked the person in customer service to help me because she as in the customer noticed I wasn't being helped in now two different locations I am asking store management to please follow-up on this review ASAP!
- STsteve tinsleyOct 15, 20251.0I discovered today that the new computer would not print. I had paid for set up service and the printer drivers were not loaded on the new computer. I called Staples support and after a long process it was not resolved. I got apologies but not resolution except to take it to Best Buy and see if they could fix it. I purchased both the printer and Computer at Staples, but was told Staples would not work with a printer. This is a total disappointment and definitely not the service I expected with my payment for set up service. I will buy elsewhere in the future.
Frequently Asked Questions About Staples
What services does Staples in Allentown, PA offer?
Staples provides printing, shipping, technology, travel, and recycling services. Additionally, they offer design services, passport photos, Amazon returns and pickup, and TSA PreCheck®.
What are the operating hours of Staples in Allentown?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples located in Allentown?
Staples is located at 4628 Broadway Suite A, Tilghman Square Shopping Center, Allentown, PA 18104, USA.
What types of products can I find at Staples in Allentown?
Staples offers a variety of products including laptops, desktops, printers, ink and toner, office supplies like paper and pens, office furniture, and cleaning supplies among others.
Which payment methods are accepted at Staples in Allentown?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Are there recycling services available at Staples in Allentown?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries recycling.
What nearby dining options are available close to Staples in Allentown?
Nearby dining options include Oishi Japan, Wild Rice, Mizu Allentown, Mizu Sushi & Hibachi Steakhouse, Moe's Southwest Grill, Jamba Tilghman Square Shopping Center, Auntie Anne's, and Duck Donuts.
Are there any entertainment or wellness centers near Staples in Allentown?
Yes, customers can visit VR3 Gaming for arcade and virtual reality experiences, or unwind at wellness centers such as Allure Salon and Spa, Energi Wellness, StretchLab, Allure Salon & Spa- PA, and Igloo Cryotherapy nearby.
Which nearby services can help with shipping and mobile needs around Staples?
Nearby, there is UPS Alliance Shipping Partner for shipping and courier services, Verizon Wireless for mobile phone needs, UPS Access Point location, and Amazon Locker - Oche for parcel pickup and delivery.