United States Postal Service

2.7
145 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 22220 Salamo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22220 Salamo Rd, West Linn, OR
97068, United States

Hours

Reviews

2.7
145 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
6
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere.

Delivery Issues

Numerous complaints were made regarding undelivered or misdelivered mail and packages, with some customers experiencing significant delays.

Customer Service

While some reviews highlighted excellent service, others reported rude or unhelpful staff, leading to mixed experiences.

Location and Convenience

The new location was noted for its ample parking and cleanliness, but some customers expressed frustration with limited hours and long wait times.

Communication Problems

Customers frequently mentioned difficulties in reaching the post office by phone and receiving timely updates on their mail and packages.
  • SW
    Sam W
    Nov 4, 2025
    5.0
    The West Linn Post Office is hands down the best in the business. The staff here are absolute rock stars - friendly, knowledgeable, and always ready with expert advice on how to ship literally anything. From fragile gifts to oddly shaped packages that look like they belong in a museum, they somehow know the perfect way to send it safely and affordably. But what really makes this place special is the people. They know their regulars like family. Walk in the door and you’ll be greeted by name - loudly, proudly, and sometimes hilariously. It’s got that “Cheers” vibe, where everybody knows your name… though I’m still not sure why they keep calling me Norm. Between the laughs, the top-tier service, and the postal wisdom you didn’t know you needed, this little corner of West Linn is proof that great customer service (and a good sense of humor) are alive and well. Five stars - even if my new nickname has stuck forever.
  • TS
    Tyler Sorenson
    Jul 20, 2025
    5.0
    Friendly staff, usually not a line.
  • JH
    Jay Hernandez
    Jul 16, 2025
    1.0
    What's the use of having something shipped to my house if they are not going to deliver it. Didn't leave a notice, didnt notify me of any changes, nor does the website have an update of what is going on with my package. And they may be missing one of their own notifications! Why does the ebay app have an update that my "package is available for pickup" and that there was a delivery exception of "animal interference" my mailbox is no where near animals. Why was my other mail delivered and this specific package was not?!? I work from 7am to 5pm daily, I had this package routed to my house for a reason and now I have to waste my time because a driver was either too lazy or afraid of a bug? Smh.... no follow up attempts, no notices of missed delivery. Why does tracking on ebay have more information than their own system?
  • JF
    Johnny Pro FX
    Nov 2, 2021
    4.0
    COUNTER IS CLOSED ON SATURDAY!!!
  • RT
    Ramsey Taylor
    Jun 19, 2021
    1.0
    I continue to receive mail to a different recipient. I've taped a note inside my box stating delivery is only for my last name and called the post office several times. Yet it continues daily.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.