United States Postal Service

2.6
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7230 3rd St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7230 3rd St SE, Turner, OR
97392, United States

Hours

Reviews

2.6
16 reviews
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  • BB
    Brady
    Jul 19, 2025
    1.0
    I’m writing to share my deep frustration with the experience I had at your location while attempting to have my late father’s mail forwarded to me—a task that should have been relatively simple and handled with sensitivity. Unfortunately, I was misinformed and given incorrect paperwork not once, but three separate times. Each time I returned, I was blamed for the errors despite following the instructions provided by your staff. This not only caused a significant waste of my time and energy but also added unnecessary stress during an already difficult period in my life. To resolve the issue, I ultimately went to a different post office downtown Salem, where the process was handled correctly on the first try—highlighting the clear lack of training or attention to detail at your location. Additionally, the employee who initially assisted me was extremely rude, dismissive, and unwilling to take accountability or make any genuine effort to resolve the issue. It was clear he was more interested in deflecting responsibility than actually helping. I strongly urge your management team to review the training and customer service standards being upheld at this location. No one should have to go through what I experienced, especially when dealing with the affairs of a deceased loved one.
  • HK
    Hallo Kitty1
    Sep 11, 2024
    1.0
    I will never do business at this post office. And it is only 2 blocks from my house. The Older Asian lady is extremely rude and the supervisor will watch her rudeness. They really need to be retrained, coached on customer service and social skills.
  • KG
    Kay38Dsheldon Peterson groff
    Jan 9, 2023
    1.0
    The older lady that works in the morning I believe she's the supervisor she is extremely rude and extremely unprofessional every time we go in there she makes me and my husband both feel judged she does not deserve to work in this location we've lived here for many years and she is nothing but rude
  • LW
    Lisa Walters
    Apr 29, 2020
    5.0
    Always friendly, helpful clerks.
  • KR
    Kristefer de los Reyes
    Sep 3, 2013
    5.0
    Great post office! Friendly staff hardly a line and always helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.